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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

An Excellent Car Insurance Service With Amazingly Low Prices

5
I received a new quote from my car insurance company which was eye watering high. I searched around for a better deal and came across ByMiles and at first was extremely sceptical about how cheap their offer was. I calculated my yearly milage and calculated what it would cost with ByMiles and decided to give them a go and I am delighted with the service and the amazingly l ow car insurance I am now paying for comprehensive insurance. You don't even have to pay when your car is in the garage for repair! The App is very easy to use and you can contact the team and get quick and professional responses every time. I can't speak highly enough about ByMiles and have recommended to friends and family who I know will also be insuring their cars when their policies come up for renewal. Many thanks ByMiles for an amazing service. Reviewed on: 29th July 2020
Kelvyn's avatar
Kelvyn

Highly recommended

5
Price far better than available elsewhere, sign up quick and easy, installation very straightforward, customer service has been great. Highly recommended. Reviewed on: 29th July 2020
Pip's avatar
Pip

Best car insurance

5
We took out insurance via By Miles this year and we have saved so much money! Would recommend Reviewed on: 29th July 2020
leena 's avatar
leena

Excellent

5
I was sceptical at first, but found the service easy to use and cost effective. I’ve already recommended to friends and family Reviewed on: 29th July 2020
Jeremy Cheung's avatar
Jeremy Cheung

Works for me

5
the policy is tailored for users like myself who have flexible usage of the cars. In the weeks that I am not driving much im charged less, equally I'm happy to pay that little bit extra when my usage increases. Reviewed on: 29th July 2020
Omer Rafai 's avatar
Omer Rafai

The future of motor insurance is here!

5
Love the fact you pay what you do with your car. I only do small journeys now and again so in what sense would it be appropriate to pay for a full premium when you can pay by miles actually done? You wouldnt pay a season ticket for a train for a single journey so why do we with car insurances? Makes ByMiles sense :P Reviewed on: 29th July 2020
Nosheel's avatar
Nosheel

Great Alternative Insurance

5
What a great idea... Pay for what you drive. Never come across such a fair car insurance policy and stop with them after 2yrs. Reviewed on: 29th July 2020
Ck's avatar
Ck

Tailored insurance

5
Sensible prices for a low mileage user. Great app, great service. Reviewed on: 29th July 2020
George 's avatar
George

Financial

4
Everytine I had financial issue I had the option to change my debit day or freeze my new renewal to another date. That’s what made the best service ever. Thank you to all the team that helped through the app during my financial struggles working as an agency and also during lockdown. Reviewed on: 29th July 2020
Ekkta Chumber's avatar
Ekkta Chumber

Amazing company

5
Great prices and fast easy set up Reviewed on: 29th July 2020
Nathan's avatar
Nathan

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