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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Highly recommended

Price far better than available elsewhere, sign up quick and easy, installation very straightforward, customer service has been great. Highly recommended. Reviewed on: 29th July 2020

Best car insurance

We took out insurance via By Miles this year and we have saved so much money! Would recommend Reviewed on: 29th July 2020

Excellent

I was sceptical at first, but found the service easy to use and cost effective. I’ve already recommended to friends and family Reviewed on: 29th July 2020

Works for me

the policy is tailored for users like myself who have flexible usage of the cars. In the weeks that I am not driving much im charged less, equally I'm happy to pay that little bit extra when my usage increases. Reviewed on: 29th July 2020

The future of motor insurance is here!

Love the fact you pay what you do with your car. I only do small journeys now and again so in what sense would it be appropriate to pay for a full premium when you can pay by miles actually done? You wouldnt pay a season ticket for a train for a single journey so why do we with car insurances? Makes ByMiles sense :P Reviewed on: 29th July 2020

Great Alternative Insurance

What a great idea... Pay for what you drive. Never come across such a fair car insurance policy and stop with them after 2yrs. Reviewed on: 29th July 2020

Tailored insurance

Sensible prices for a low mileage user. Great app, great service. Reviewed on: 29th July 2020

Financial

Everytine I had financial issue I had the option to change my debit day or freeze my new renewal to another date. That’s what made the best service ever. Thank you to all the team that helped through the app during my financial struggles working as an agency and also during lockdown. Reviewed on: 29th July 2020

Amazing company

Great prices and fast easy set up Reviewed on: 29th July 2020

Great pricing

So far so good. I was paying more with my old company Reviewed on: 29th July 2020

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