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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Money saving

5
So far my car insurance has been miles cheaper then anyone else and love the fact i can track my car when i forget where i parked it in the car park. Reviewed on: 29th July 2020

Great for the current climate

5
The prices and offer from By Miles is already pretty decent but, with lockdown and a lack of needing to commute etc, the by the mile cost has been an awesome way of cutting some costs. Some of the excesses aren’t the cheapest but when compared to the other “cheap” insurance quotes I had are competitive, especially when the annual fee is so low etc. Overall, defo recommend. Reviewed on: 29th July 2020

Excellent value and service

5
I started with by miles last year and have been very pleased so far Reviewed on: 29th July 2020

Low mileage Cover

5
Great idea for low mileage car users, excellent service Reviewed on: 29th July 2020

Does exactly what it says on the tin!

5
Fantastic provider for low mileage drivers. Excellent customer service and user friendly app to track all details - it’s so good I recommended both my mum and my dad! Reviewed on: 29th July 2020

Complete satisfaction

5
I only drive about 2000 miles a year. The By Miles Insurance has saved me money and the regular updates of charges helps me to know what to costs to expect monthly. Excellent Customer Service. Reviewed on: 29th July 2020

21st century insurance

5
By Miles best by miles ,you cannot get better for your low cost insurance Reviewed on: 29th July 2020

Number 1 car insurance By Miles

5
Best car insurance I've had in the 20+ yrs of driving. Cheap and very cheerful. Love the app, no need to carry insurance certificate around it's all there and the miles shown has also helped when calculating mileage for work reimbursements. By miles also let me know that my battery was low and adviced me to sort it before Covid lockdown was lifted. Thanks, your the best ' By Miles' Reviewed on: 29th July 2020

SSP

5
Brilliant service and cheap as compare to others if you drive less. Reviewed on: 29th July 2020

Great value and exceptionally first class insurance.

5
Very good value for money insurance especially if you are a 'low mileage' user. Have recommended to my family & friends. The extras they offer are exceptional especially with regard to safety. Customer service is brilliant. Reviewed on: 29th July 2020

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