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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Surprised to find it on offer

5
Looking for a renewal policy very nicely surprised to find it coming up in my search on line Was not aware it could be so easy (and cheaper) !! Reviewed on: 29th July 2020
Zena Dickinson's avatar
Zena Dickinson

Pay as you go!

5
I am in my second year of using By Miles and it totally works for me. I don’t drive very far each day so my policy reflects that, I’m not paying the same as someone who is driving miles a day, I get monthly updates on what I have used and the app is helpful. Reviewed on: 29th July 2020
Lyn Szczesnowicz's avatar
Lyn Szczesnowicz

excellent service

5
Repairs arranged immediately without any problems. Reviewed on: 29th July 2020
Cheryl Lester's avatar
Cheryl Lester

Savior

5
after being blamed for a accident i didn't cause. Most insurer's doubled in price or wouldnt quote me and by miles due to the pay as you drive really kept me on the road. Can't recommend highly enough Reviewed on: 29th July 2020
Andy Hutchinson's avatar
Andy Hutchinson

Great value insurance for lower mileage drivers

5
The website provides you with a very quick and clear quote. The customer service is excellent, and they deal with any questions or issues, quickly and efficiently. The app lets you get an estimate for your journey, and then lets you know the actual cost, at the end of each journey; it also reports any engine problems that occur. If you are a low millage driver, then it is a great option. Reviewed on: 29th July 2020
Dark Eyes's avatar
Dark Eyes

great idea for low mileage drivers

5
2 months into the policy so far has been a good experience. The true test is when you make a claim not that one wants to.. fingers crossed the experience continues. Reviewed on: 29th July 2020
Victor low-foon's avatar
Victor low-foon

Excellent

5
Really good service and good priced too. Reviewed on: 29th July 2020
Shelley's avatar
Shelley

Refreshing car insurance company

5
Glad I found Bymiles. Pay for what you drive, simple! Good value for money. Reviewed on: 29th July 2020
Natasha 's avatar
Natasha

Brilliant !

5
Best car insurance I’ve had, you only pay half upfront, pay as you go for the miles your drive . Perfect for me I will be renewing my policy with by miles again. Reviewed on: 29th July 2020
Michelle murray's avatar
Michelle murray

The best car insurance ever.

5
I've always wondered why I should pay the same insurance premiums, doing 2000 miles per year, as someone doing 15000 miles per year. Along came By Miles. Insurance tailored for people like me. Added to that they are the friendliest, most genuinely cheerful, and are saving me wasting money on products I do not need. Come along and join our band folks. You will not be disappointed. Reviewed on: 29th July 2020
Brian's avatar
Brian

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