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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent product

5
Has been a godsend during this pandemic, hopefully by miles continues to grow and put the big boys to shame. Reviewed on: 29th July 2020

Pay as you drive

5
I have saved hundreds of pounds with By Miles. Brilliant customer services when you need it. I don’t think I’ll be going back to any other insurance providers again. Reviewed on: 29th July 2020

Excellent idea

5
Makes sense to only pay for what you use Reviewed on: 29th July 2020

Helping me out,and sorting out the no claim bonus and my insurance

5
Good customer service and good quality service. Very understanding staff. Reviewed on: 29th July 2020

Great

5
Monthly notifications and general availability are great. Access to costs keeps me up to date with my bills. Reviewed on: 29th July 2020

Great customer experience and would very recommend!

5
ByMiles has been first class in providing my insurance needs. The lockdown has proven that paying per mile is extremely cost effective. Reviewed on: 29th July 2020

Great car insurance

5
The policy is excellent value for low mileage car drivers like myself and i am completely protected Reviewed on: 29th July 2020

My best ever decision

5
Economically, the best move this year! Reviewed on: 29th July 2020

Super Cheap

5
So far I am very happy with that insurance I'm saving a lot of money and the customer service is also good Reviewed on: 29th July 2020

Best insurance company SAVE MONEY

4
Easy to use and understand. Very good insurance for people who don't drive everyday, you can see where and how you travel and spend your journey everyday. Reviewed on: 29th July 2020