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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy to set up and very good value

5
I do not drive much or far so it’s nice to finally have a company that recognises that. I am saving money and only paying for what I use. It’s great! Reviewed on: 29th July 2020

Perfect for Low Mileage Drivers

5
Switching to By Miles has saved us a fortune. Living in London we don't use the car much but because my husband is disabled we can't be without a car entirely. So paying insurance according to how many miles we do really suits us. Easy to install and using the app we can see how many miles we do and how much it has cost at any time. Reviewed on: 29th July 2020

Great for someone who doesn't drive a lot

5
Great for someone who doesn't drive a lot. I've already recommended By Miles to all of my friends Reviewed on: 29th July 2020

Best insurance ever

5
I moved house from one area of Greater Manchester to another and discovered the my car insurance premiums had almost doubled so looked around for a better deal and stumbled onto Bymiles got a quote and have never looked back it’s so brilliant I won’t be changing any time soon Reviewed on: 29th July 2020

Miles Ahead

5
Easy Reliable Cheap Excellent I can't fault Miles insurance. Takes the stress out of insurance and don't have to worry about monthly payments and Bill's. Reviewed on: 29th July 2020

An Insurance experience like no other.

5
A fantastic experience and inivative way of insuring your car against the miles you travel. Extremely helpful and friendly staff, this is my second year with them and would highly recommend to anyone. Reviewed on: 29th July 2020

Great insurance

5
I can't fault the company, whenever I have a question there is always someone there to answer me. Definitely worth using if you don't use much mileage over the year. 10/10 company Reviewed on: 29th July 2020

Simple to understand insurance for the modern driver.

5
I'm a taxi driver and so I know better than most people what a nightmare getting car insurance can be. My personal car only gets used occasionally and so I would like insurance that gives me a real discount for the low mileage I do. By Miles does that and makes it so simple, every journey I make I get notified of the cost for that journey, at last an insurance premium I can understand. For me By Miles beats every other car insurance I have ever had "by miles". Reviewed on: 29th July 2020

Simple and Value for money

5
I pay a certain amount a year and the rest is paid pence per mile. As someone that does not drive that much, this is a great way for me to save money and get value for my driving. Best insurance purchase I’ve ever made and I’ve been driving for 28 years. Reviewed on: 29th July 2020

Excellent, stupidly cheaper than any other policy I have had

5
Can not fault paying for what you drive, all insurance underwriters should do it this way. Reviewed on: 29th July 2020

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