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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Better by miles

5
This is a very good system .You only pay a%age of the premium quoted plus a small cost per mile that is driven. Reviewed on: 29th July 2020
Alan bentley's avatar
Alan bentley

The Best!

5
Came across By Miles purely by accident. I had changed cars and the quotes were ridiculously high for an experienced driver with excellent NCD but only having low mileage. By Miles saved me around £250 for the year which is an excellent saving. I like their recommendation offer which a friend of mine utilised and we both got credited with £50 worth of miles! Win, win! It is likely that I will be a customer for some years! Reviewed on: 29th July 2020
JenPen's avatar
JenPen

Great option, great service!

5
Easy to deal with, excellent service and quality staff.. Well worth giving them a go! Reviewed on: 29th July 2020
Mannie's avatar
Mannie

Fantastic insurance!

5
Very easy to set up and purchase a policy with By Miles. Less jargon in their documents and statements and are straight and to the point. Full comprehensive cover for a fraction of the price I would need to pay elsewhere! Absolutely wonderful! Reviewed on: 29th July 2020
Ollie Bales's avatar
Ollie Bales

By miles

5
Brilliant insurance policy, the best way for insurance by miles. Reviewed on: 29th July 2020
Suresh Halai's avatar
Suresh Halai

Insurance as it should be

5
A personal, attentive service coupled with an innovative and exciting product. An entirely appropriate and modern take on car insurance, and an apposite incentive to consciously choose to drive a little less! I hope this grows to instigate a paradigm shift in the way car insurance products are structured. Credit to the By Miles team for having the courage and principles to bring the concept to life. Reviewed on: 29th July 2020
Ben Horwill's avatar
Ben Horwill

Excellent Service. Quick short and simple.

5
My experience was so good! This company has been so efficient and understanding. They answered all my questions and guided me to pick the right choice. Reviewed on: 29th July 2020
Ahmed Younas 's avatar
Ahmed Younas

The best

5
Overall great company. Excellent communication, cheap to insure and I think option to pay for only what you drive is great! Reviewed on: 29th July 2020
Jo Joknme's avatar
Jo Joknme

Good value for money

5
I saved £500 a year with by miles Highly recommended who don’t drive much. Reviewed on: 29th July 2020
Jahangir Miah's avatar
Jahangir Miah

Good for low mileage

5
Very good customer service, genuine value for money for low miles. Reviewed on: 29th July 2020
Jonathan Perkins's avatar
Jonathan Perkins

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