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By Miles: Car insurance reviews

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4.90
Based on 13,046 reviews, last reviewed 4th Sep 2025
33100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Fantastic service Best option for me, as a low mileage user. Customer service is flawless, I was involved in a non fault accident and they really took the stress out th... Read more Reviewed on: 4th September 2025
David r's avatar
David r

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13046)

A simple easy way to Insure your car and your away no hassel

5
Brilliant policy gives me freedom and keeps me informed on my mileage, checks my engine for faults etc what more do needs and its cheaper than other Insurance companies too! Reviewed on: 29th July 2020
Mario Papworth's avatar
Mario Papworth

Loved lockdown

5
Not travelling a lot even less last few months. What better than walking out getting fresh air and exercise and saving money. Why pay for something your not doing!! Reviewed on: 29th July 2020
John Prince's avatar
John Prince

Amazing Concept!!

5
Perfect for someone who doesn’t drive a lot, works out much cheaper than others. Great idea and even better execution! Keep it up! Reviewed on: 29th July 2020
Aamir Patel's avatar
Aamir Patel

Superb insurance for low mileage drivers.

5
This is the second year I have used them and as I don't do too many miles I find them to ultimately very cheap in comparison to other quotes I have had from other companies. There are also journeys that I have realised were not really necessary in a given journey where I could combine it with other journeys along a similar route on another day, so reducing the mileage cost further. Reviewed on: 29th July 2020
John Jennings's avatar
John Jennings

FANTASTIC SAVINGS

5
So great to be saving hundreds of pounds only paying for what i drive at the maximum charges it will still be half what my renewal was - realistic charges and so easy to get started Reviewed on: 29th July 2020
Tina Donaldson's avatar
Tina Donaldson

Easy, cheap and brilliant service

5
Found Bymiles to be an excellent way of paying for my car insurance because u don't often use my car so it works exactly how you want it to! Brilliant Reviewed on: 29th July 2020
adam's avatar
adam

One of the smartest decisions in recent times.

5
Cost savings, easy to use very efficient app which is also useful for non insurance purposes. Reviewed on: 29th July 2020
Jumzya's avatar
Jumzya

Brilliant

5
Perfect for low Milage user like me. Reviewed on: 29th July 2020
Frederick Cox's avatar
Frederick Cox

Great value for those that only do a few miles

5
Great value. I don't do very many miles, and this is the best value for me. Reviewed on: 29th July 2020
Jacqui's avatar
Jacqui

Thank you by miles

5
I’ve had an amazing experience with by miles. I actually had two none fault claims on my insurance one in 2019 and one In 2020 during lockdown. Both issues were dealt with straight away and the process was easy and simple to follow. When I asked a question, the person dealing with my claim always had the answer. After every conversation they always gave me the opportunity to call back with any concerns or issues. I will say, this has been the best insurance for me over the past two years, and this is why I renewed with them this summer. Thank you by miles Reviewed on: 29th July 2020
Stephanie 's avatar
Stephanie

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