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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent.

5
Really cheap & excellent service. Reviewed on: 29th July 2020
David Heppinstall 's avatar
David Heppinstall

Simply the best..

5
Ive had this policy less than 2 months period. I think this company is magnificent in recognition to consumers needs. Not only is it simply to use there online app, its even simpler speaking to an advisor too. I would recommend this company to every individual out there today. Safe and easy.. many many benefits. Thank you Z Mehmood Reviewed on: 29th July 2020
Zieshan's avatar
Zieshan

Saved £100s

5
Great sign-up journey. Effortless set up. £100s saved. What's not to like?! Reviewed on: 29th July 2020
Alex Marsh's avatar
Alex Marsh

So far so good

4
Not had any issues to report, been with them for over a year now. Job change will result in me leaving though Reviewed on: 29th July 2020
Nik's avatar
Nik

Easy set up cheap insurance

5
Very fair price any queries they get in touch instantly through the chat and call you straight away if you ask. You can see what your spending its brilliant Reviewed on: 29th July 2020
Danielle's avatar
Danielle

A simple easy way to Insure your car and your away no hassel

5
Brilliant policy gives me freedom and keeps me informed on my mileage, checks my engine for faults etc what more do needs and its cheaper than other Insurance companies too! Reviewed on: 29th July 2020
Mario Papworth's avatar
Mario Papworth

Loved lockdown

5
Not travelling a lot even less last few months. What better than walking out getting fresh air and exercise and saving money. Why pay for something your not doing!! Reviewed on: 29th July 2020
John Prince's avatar
John Prince

Amazing Concept!!

5
Perfect for someone who doesn’t drive a lot, works out much cheaper than others. Great idea and even better execution! Keep it up! Reviewed on: 29th July 2020
Aamir Patel's avatar
Aamir Patel

Superb insurance for low mileage drivers.

5
This is the second year I have used them and as I don't do too many miles I find them to ultimately very cheap in comparison to other quotes I have had from other companies. There are also journeys that I have realised were not really necessary in a given journey where I could combine it with other journeys along a similar route on another day, so reducing the mileage cost further. Reviewed on: 29th July 2020
John Jennings's avatar
John Jennings

FANTASTIC SAVINGS

5
So great to be saving hundreds of pounds only paying for what i drive at the maximum charges it will still be half what my renewal was - realistic charges and so easy to get started Reviewed on: 29th July 2020
Tina Donaldson's avatar
Tina Donaldson

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