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By Miles: Car insurance reviews

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4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fair and honest

5
Should have moved to by miles years ago,,saved me a fortune,,honest and fair insurance,,does exactly what it says on the tin,superb Reviewed on: 29th July 2020
Dave honeyman's avatar
Dave honeyman

Great company

5
Perfect policy for anyone doing low mileage. Also the price cap for daily mileage means you won't pay over the odds for the occasional long journey. I recommend to everyone I know who drives. Reviewed on: 29th July 2020
By miles customer Glasgow 's avatar
By miles customer Glasgow

Great service and so helpful

5
Never thought about using tracking service to pay for car insurance but by Miles were so reasonably priced! The assistance I got from customer service team on app was perfect highly recommended Reviewed on: 29th July 2020
Nadz's avatar
Nadz

Exactly what I needed

5
By miles car insurance has allowed me to keep my insurance costs low by only charging me for what I actually use. My convertible doesn't get used much living in Scotland and by miles was the perfect solution. Reviewed on: 29th July 2020
Rosslavery12's avatar
Rosslavery12

Great company, great service and v. affordable!

5
Everyone should be on ByMiles. They make every other insurance provider look bad and ive been a member for over 2 years and haven't found anyone better since. Reviewed on: 29th July 2020
luli t's avatar
luli t

Easy and great value

5
After several tedious and unsuccessful attempts at trying to reduce my previous insurance with Direct Line due to my lower mileage, I went online and found By Miles. Buying insurance and installing the mileage tracker was easy. The app makes it effortless to see how much my journeys cost. I'm saving 50-75%. Reviewed on: 29th July 2020
Jeremy Telfer's avatar
Jeremy Telfer

Brilliant!

5
Fed up of paying through the roof for a weekend car. By Miles just makes sense Reviewed on: 29th July 2020
Layla's avatar
Layla

Save £££££s

5
So much better than a normal policy as I dont use my car a great deal so this has save me 100s of pounds over the year Reviewed on: 29th July 2020
Sara brown's avatar
Sara brown

Unique

5
The insurance of the future! Leading the way for other insurers to follow Reviewed on: 29th July 2020
Stephon's avatar
Stephon

Great Insurance

5
By Miles is the best Insurer I have ever been with.Great value for money. Reviewed on: 29th July 2020
Nicola 's avatar
Nicola

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