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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

Excellent affordable insurance

5
I’ve been with by miles for nearly a year now and they have been fantastic I am really happy with this insurance and also it has been so affordable for me especially During lockdown and you been on maternity leave I’ve been able to budget my finances accordingly if I went anywhere else I Would have been paying a lot more towards my insurance By Miles has really helped me out Just by paying the milage are use Reviewed on: 29th July 2020
Pk0161's avatar
Pk0161

Economical way to insure cars

5
I took out By Miles insurance because I'm concerned about global warming and the impact car travel has on the environment. By paying for the distance I travel, it encourages my to consider if the journey is essential thereby reducing my carbon footprint and saving money. Reviewed on: 29th July 2020
C P Squire 's avatar
C P Squire

The very best motor insurance out there by miles !

5
Is the most genuine fairer motor insure you will ever find . Save me a fortune !!! During the lockdown , pay as you drive !! Reviewed on: 29th July 2020
Jerry Black's avatar
Jerry Black

Fantastic Different Option

5
I was dreading getting car insurance as I had not had my own car for several years and was aware that I wouldn't have any no claims to help me out. By Miles is so different to other car insurance companies in that it only charges you for how far you actually drive. This helped keep costs right down and after a year with them not only did my deposit decrease but so did the amount payable per mile. I really did feel rewarded by staying with them. Customer service is great as well. I can't recommend them highly enough! Reviewed on: 29th July 2020
Serena Casey's avatar
Serena Casey

Good car insurance.

5
Very good car insurance, easy to use. Reviewed on: 29th July 2020
MD's avatar
MD

Had to make upfront payment, great that my monthly payments are no more than £3 pm.

5
Great value for money. Low monthly payments. Reviewed on: 29th July 2020
Tanya Turner's avatar
Tanya Turner

Great value for money

5
Probably the best car insurance I have come across! You pay based on how much you drive, you can track your cars location, protects your NCD and it even includes commercial car insurance! What else could you ask for? Reviewed on: 29th July 2020
Nat Montero's avatar
Nat Montero

Gewagt value for money!

5
This is a great company for people who drive less and want to save more. As a young driver, I often feel conned by car insurance companies! Their app and user interface are fantastic; very clear information. Reviewed on: 29th July 2020
R R's avatar
R R

Excellent

5
Set up and using app is easy peasy. I haven’t had to make a claim but I am confident they will delivery! Reviewed on: 29th July 2020
Cassie Philip's avatar
Cassie Philip

It's a no brainer

5
I work full-time in London and so barely get the chance to use my car during the week. I spent years paying too much to justify for my car insurance but with ByMiles, I only pay for the amount that I drive - it's been a life saver. I've recommended it to family and friends. Reviewed on: 29th July 2020
Amy's avatar
Amy

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