Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Car Insurance by the Mile. Genius.

5
I now have a cost effective insurance using ByMiles. Easy to set up the policy, fit the tracker and then enjoy driving. Helpful customer advice on the one time I needed some. Wary of the tracker at first but the data is useful for logging work mileage etc. All round a great idea which I shall recommend to all my driving friends and family. Reviewed on: 29th July 2020

Great value and very nice option to have.

5
It's a great insurance. You pay a low price at the start then pay for the mileage you drive. Perfect for people who drives very little. Happy with it so far. Reviewed on: 29th July 2020

Great proposition - pay as much as you drive!

5
They offered the best deal, set up has been super easy, no hassles with the app, mileage tracker keeps you on top of how much you are spending-cutting down on unnecessary travel. Perfect! Reviewed on: 29th July 2020

Seamless and simple

5
I use my car for social trips and occasionally business. It doesn't always get regular use and I couldn't understand why my higher premium was being paid if I wasn't travelling on a daily basis. I saw these guys and pay by the mile option and signed up straight away. It's been seamless. Can't fault them! Reviewed on: 29th July 2020

Absolutely brilliant insurer

5
Stumbled across by miles when I was due for renewal, had a quick look into it and found some feedback and immediately made my decision to insure with them, no regrets so far and highly doubt that there will be Reviewed on: 29th July 2020

Brilliant insurer for low mileage drivers

5
Miles have found a niche in the insurance market for low mileage drivers such as myself. I am so thankful that they’ve provided a cost effective insurance that is tailored to my low mileage needs. The tracker takes a matter of minutes, if not seconds to install and the App tracks all your journeys. Paying standard rate and then by mile usage (like your energy) is a great model and will save me a small fortune compared to other available car insurance out there in the market . Perfect. Reviewed on: 29th July 2020

Simple, fuss-free and saving me a fortune!

5
I’m currently into my 2nd year / policy with ByMiles and can’t fault them at all. The app is great, online chat facility is easy, a no-fuss renewal process - and the best part is, I’m saving a fortune at present - I’ve paid my annual fee for cover when my car is parked etc. which was minimal (£170 p/a) - and where I’m not currently commuting due to COVID, my monthly cost for miles is effectively nothing, so this is the ideal time to have a ByMiles policy! Reviewed on: 29th July 2020

I like the way that if I cover less miles, then I pay less.!! Simple!

5
During the covid19 my monthly payment has been reduced because I have covered less miles. Brill idea? Reviewed on: 29th July 2020

Great pay as you go insurance

5
Great app and prices, you pay for how many miles you drive. Amazing app super easy and great. Reviewed on: 29th July 2020

Simple, cheap as chips.

5
By Miles is a great car insurance product. Cheap, easy to set up, no hassle to use if needed. All round great service. Reviewed on: 29th July 2020

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review