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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Perfect for low mileage drivers

I would 100% recommended Bymiles it’s a complete no brainer, why, would anyone pay astronomical insurance when you can get first class cover and service and only pay for the miles you actually drive Reviewed on: 29th July 2020

Pay by the mile and smile

One lump sum for all the major benefits of car insurance, no hassle sign up and pay by the mile absolutely leaps ahead of any other car insurance company I have ever dealt with. Magic little box that's easy to fix in your car and a easy to use phone app that doubles up as a tracker the whole package is a no brainer. Reviewed on: 29th July 2020

Excellent and friendly customer service

I needed a solution for my needs as most other companies would not offer me any discount for lower mileage driven over a shorter or longer period of time. ByMiles have given me an affordable option, after my car being too expensive to insure for 4 months. Well done, ByMiles!! Reviewed on: 29th July 2020

Brilliant car insurance - only pay for miles you drive!

I've been with By Miles for two years now and they're excellent value for money. Particularly in lockdown and using car alot less I'm saving £££ on car insurance. After paying an initial (very reasonable) annual flat fee you only pay insurance for the actual miles you drive. Lower mileage = lower costs. Win for the wallet & the environment! Reviewed on: 29th July 2020

Really easy and makes sense

I love how you can see your total cost and milage straight away in the app, and also see where you've been and at what time. It's a bit like a energy smart meter but for car insurance! Reviewed on: 29th July 2020

easy to manage

charged as per actual mileages, it’s easy to understand and manage the budget Reviewed on: 29th July 2020

Simple and trouble free

By Miles is a great insurance company if you are not doing too many miles. The set up is very straightforward and the added bonus is that the Application for iPhone/Android works very well, logging your journeys and even providing information as to the location of your vehicle. Don’t worry either, it’s not a Black Box and does not reflect on your speed, just your mileage. Reviewed on: 29th July 2020

First Class

I continued with By Miles as the customer service was first class and hassle free. Now in my second year, I have no reason to go else where. Well done everybody. Reviewed on: 29th July 2020

my insurance

think its brilliant, only pay for miles travelled . instead of paying while car is on the drive don't understand why this has't been offered before Reviewed on: 29th July 2020

Best Value and Use

By Miles is the perfect insurer for someone like myself who does low milage. The quote process was easy and fast and the app works perfectly smooth. Highly recommended Reviewed on: 29th July 2020

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