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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best Value and Use

5
By Miles is the perfect insurer for someone like myself who does low milage. The quote process was easy and fast and the app works perfectly smooth. Highly recommended Reviewed on: 29th July 2020
Adam Archibald's avatar
Adam Archibald

Very good insurance provider

5
Amazing and the cheapest around Reviewed on: 29th July 2020
Mackeba Codrington's avatar
Mackeba Codrington

Very good insurance company

5
wow insurance first time with them. But very happy very cheap and how much you drive only that much you pay. Reviewed on: 29th July 2020
Bikram Kharel's avatar
Bikram Kharel

Super service

5
Super cheap excellent service Reviewed on: 29th July 2020
Jacek Seder's avatar
Jacek Seder

Brilliant Low cost insurance

5
By Using by Miles I have more than halved my annual insurance cost. Absolutely amazing idea for insurance and fabulous service x Reviewed on: 29th July 2020
Libby 's avatar
Libby

Great insurance

5
Great insurance for someone who is not doing loads of miles. Perfect for these weird times when the safest place to be at is at home. Reviewed on: 29th July 2020
Santa's avatar
Santa

Pay for your miles what you do and no more

5
Everything isn’t a problem I didn’t realise I had window cover insurance with my policy and the team when I contacted them told me I had and it be under my insurance and I just had to pay excess,, another big bonus with by miles you can text and someone will always be back with a query within 2-5 minutes excellent services!!! Well done Reviewed on: 29th July 2020
Scott's avatar
Scott

cheaper than any other quotes

5
I drive between 2000-3000 miles per year and this would cost me between £64-£96 per year + £170 up front cost of the insurance, total year cost £234-£266 max, All other insurance quoted over £390, so quids in....... Reviewed on: 29th July 2020
Ebayrob's avatar
Ebayrob

Outstanding service and low cost. Perfect for myself as a Teaching Assistant and mother of a teenager.

5
Plug in and go. It’s as easy as that! I hardly drive any distance on a weekly basis unless it’s shopping, bad weather or teenage taxi. It’s perfect for my lifestyle and keeps within my restricted budget being a part time Teaching Assistant and single mum. It’s my second year and I can’t recommend enough. 5* Reviewed on: 29th July 2020
AJP's avatar
AJP

Amazing company

5
Just awesome new business model. Reviewed on: 29th July 2020
Hassan 's avatar
Hassan

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