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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Modern product

5
Fabulous product that really modernises their market. Really really easy to use and a great customer experience. Fills the gap and heads above traditional companies Reviewed on: 29th July 2020

Fabulous Company

5
I am so happy with By Miles that I have recommended them to a lot of my friends and family Reviewed on: 29th July 2020

Efficient , straightforward , easy to use

5
Simple - drive less .... pay less. Great concept for people who have low mileage use . Easy app to track how much monthly cost will be and track journeys . You are in total control . I highly recommend it Reviewed on: 29th July 2020

Fantastic service

5
By Miles has saved me so much money, and the customer service is second to none. Reviewed on: 29th July 2020

Perfect and modern insurance provider

5
Technologically advanced insurance provider enabling pay per use to the best advantage. App based details are very modern and accurate. All information are readily available and easier to access and monitor. Pay per use is very helpful to low mileage users like me and would highly recommend. Reviewed on: 29th July 2020

Very Competitive and Simple set Up

5
I have been super impressed by By Miles. The policy is veery competitive and the level of cover is great. Also the alerts are speedy. You know how much you have spent within a couple of minutes of finishing a journey. The app is brilliant. All the information you need is there, you don't have to look around for paperwork. I don't think I'll ever leave byMiles. Reviewed on: 29th July 2020

Great !

5
Great value for money for low mileage people like me and the app is great...highly recommended Reviewed on: 29th July 2020

Insurance that really cares!

5
By miles it's an insurance company that I have been waiting for!Don't drive, don't pay! Reviewed on: 29th July 2020

Cheap and easy insurance

5
ByMiles was offering me the cheapest insurance when I searched via a price comparison website. Charing by the mile helps someone like me who doesn’t drive much. Also, the app is fantastic! It’s clear and easy to use and shows you how many miles you have driven and the amount that it costs. Fantastic to use. Reviewed on: 29th July 2020

Amazing insurance!

5
I’ve been really happy with bymiles they definitely go the extra mile with their service e.g emailing to tell me to drive safe as lockdown was released as some people could be rusty on the road - not had this experience with any other insurance company! Reviewed on: 29th July 2020

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