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By Miles: Car insurance reviews

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4.90
Based on 13,034 reviews, last reviewed 24th Aug 2025
32000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful Service Can speak to a person on the phone and they are very helpful. Reviewed on: 24th August 2025
Marilyn G's avatar
Marilyn G

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13034)

Excellent Modern Car Insurance

5
ByMiles is the only modern, fair and transparent car insurance company I have come across in 10 years of driving. Not only does the policy ensure unnecessary journeys are cut down it also reduces traffic, reduces pollution and reduces dangerous driving as the driving information could be shared with authorities if required. All the above are reasons I chose to insure with ByMiles as well as paying a lot less for my insurance. Reviewed on: 29th July 2020
Shahid Latif's avatar
Shahid Latif

Ideal for a low annual milage driver

5
Very easy setup, policy layout and excellent customer service. Reviewed on: 29th July 2020
Karan Govindia's avatar
Karan Govindia

Just perfect

5
I drive occasionally and this is the first time I have managed to lower my premium significantly to reflect that. Also easy to keep track of business miles etc. I am more conscious of my driving habits now the insurance is an actual cost I'm doing fewer miles. Reviewed on: 29th July 2020
Kay's avatar
Kay

Excellent value for money for low mileage usage.

5
Easy to communicate with and very helpful to all inquiries. Very happy. Reviewed on: 29th July 2020
Hanif dakri's avatar
Hanif dakri

Car insurance made cheap and easy

5
Brilliant concept and really affordable for customers. You can track the car, monitor miles (certain journeys make you think twice about starting the car and opt to walk) and brilliant customer service. Reviewed on: 29th July 2020
Sunj 's avatar
Sunj

The right way to do car insurance!

5
The service that By Miles offers is really what car insurance should be about, you pay a flat rate for your car being parked etc. & after that it is a flat rate per mile driven. I have come nowhere near close to the prices i would have paid had i taken out a standard car insurance policy. I cannot rate it highly enough x Reviewed on: 29th July 2020
Robert ferguson's avatar
Robert ferguson

Best cost efficient insurance

5
It not only about the cost it's the customer service that we get along with it , very very good staff and they give the best quotes Reviewed on: 29th July 2020
Arshiya 's avatar
Arshiya

fair way

5
as a low mileage driver i think this a fairer way to insure my car Reviewed on: 29th July 2020
Eric Thered Stapleton's avatar
Eric Thered Stapleton

The best car insurance, ever!

5
The best car insurance, ever! Saved so much money on my renewal - fair, honest and quick service! Very generous referral scheme too, which puts you in control of how much you really can save; my last years worth of monthly driving statements have been paid entirely through referrals. The app is great too - staff are very easy to get hold of via live chat, and are very welcoming and knowledgeable. I have not had to claim (and hopefully will not need to) so can't relate to any experience in this area, however I cannot fault any part of my experience with By Miles to date - they've been a game changer for me! Reviewed on: 29th July 2020
Ashley's avatar
Ashley

Amazing

5
I will never use a different insurer! Reviewed on: 29th July 2020
Chantelle's avatar
Chantelle

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