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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Car insurance made cheap and easy

Brilliant concept and really affordable for customers. You can track the car, monitor miles (certain journeys make you think twice about starting the car and opt to walk) and brilliant customer service. Reviewed on: 29th July 2020

The right way to do car insurance!

The service that By Miles offers is really what car insurance should be about, you pay a flat rate for your car being parked etc. & after that it is a flat rate per mile driven. I have come nowhere near close to the prices i would have paid had i taken out a standard car insurance policy. I cannot rate it highly enough x Reviewed on: 29th July 2020

Best cost efficient insurance

It not only about the cost it's the customer service that we get along with it , very very good staff and they give the best quotes Reviewed on: 29th July 2020

fair way

as a low mileage driver i think this a fairer way to insure my car Reviewed on: 29th July 2020

The best car insurance, ever!

The best car insurance, ever! Saved so much money on my renewal - fair, honest and quick service! Very generous referral scheme too, which puts you in control of how much you really can save; my last years worth of monthly driving statements have been paid entirely through referrals. The app is great too - staff are very easy to get hold of via live chat, and are very welcoming and knowledgeable. I have not had to claim (and hopefully will not need to) so can't relate to any experience in this area, however I cannot fault any part of my experience with By Miles to date - they've been a game changer for me! Reviewed on: 29th July 2020

Amazing

I will never use a different insurer! Reviewed on: 29th July 2020

Low mileage

My mileage is very low so by miles is perfect for me Reviewed on: 29th July 2020

Cheap

Pay as you drive No hassle Save a lot money on pendamic Reviewed on: 29th July 2020

Wining £1000

This is a great company, since I started insuraning my car I saved lots of money which is great. Reviewed on: 29th July 2020

So far so good

Still in my first year with ByMiles but was persuaded enough to try them and so far they've been as described. Quickly received their dashboard device and can monitor my miles on the app with how much each drive costs. Reviewed on: 29th July 2020

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