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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Low mileage low cost

5
If you’re not a massive long distance driver, this is the insurance for you. You pay per mile you drive pretty epic most months for me are less than a quid Reviewed on: 29th July 2020
Richard Wozniak's avatar
Richard Wozniak

Car insurance

5
Easy to apply Easyy to install Regular info Reviewed on: 29th July 2020
Irene's avatar
Irene

Fantastic

5
By miles are a very good insurance company, love the app and the handy tools on the app that come with it. Reviewed on: 29th July 2020
Iain Ross 's avatar
Iain Ross

The Best Insurance company around

5
Title says it all! Very happy with them, will use in the future! I think its the best insurance I’ve had so far. Thank ByMiles! Reviewed on: 29th July 2020
Kristiyan Rusinov's avatar
Kristiyan Rusinov

New customer

5
easy to install and set up the insurance with really good value Reviewed on: 29th July 2020
mcmela's avatar
mcmela

Cheap n responsive

5
This is excellent for low mileage drivers like me and it's worked out even cheaper with the lockdown I've driven less miles. Customer service is amazing they respond immediately and are very helpful and no I'm not getting paid to write this review Reviewed on: 29th July 2020
Sahida Bharuchi's avatar
Sahida Bharuchi

Much cheaper way to insure

5
was looking at close to £1000 for my insurance until I found by miles I've halved my policy to something I can afford. Reviewed on: 29th July 2020
willuk1987's avatar
willuk1987

Excellent Insurance

5
I recently took out a policy with By Miles after discovering them recently. The policy was super quick and easy to take out, and customer service have been great with communications so far. The device was easy to set up & it’s actually super useful seeing the mileage of the journeys I do. So far I have no complaints. The app works amazingly, and I love it. Reviewed on: 29th July 2020
AK Paul's avatar
AK Paul

Best insurance idea ever

5
I rarely drive long distances so this is perfect for me. When I had an issue the customer service was excellent too. I tell everyone about them. Reviewed on: 29th July 2020
Rebekah's avatar
Rebekah

Perfect for the older driver who does drive as much as before

5
I chose By Miles because I was fed up with my premium going up every year even though I was doing fewer miles each year in between MOTs. Not only was my premium 25 % cheaper with By Miles I also was better covered. By Miles included as standard fully comp areas that were not covered by my previous insurer. Reviewed on: 29th July 2020
John Wills 's avatar
John Wills

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