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By Miles: Car insurance reviews

4.90
Based on 13,019 reviews, last reviewed 21st Aug 2025
30600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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0%

Latest highest rating:

5

Love it! I have experienced really good customer service with by miles. The live chat function in the app makes it really easy to get in contact with someone f... Read more Reviewed on: 21st August 2025
Tjh's avatar
Tjh

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13019)

Fantastic value low mileage insurance

5
Over the Covid lockdown period, my car was mostly parked like lots of other drivers. Except because of By Miles insurance it cost me nothing as I only pay when I drive :-) Reviewed on: 29th July 2020

Sensible insurance, especially useful during these unprecedented times

5
Friendly service. Only pay for what you use. You can imagine how much this helps during the age of corona. Reviewed on: 29th July 2020

Have been suggesting them for the whole time I've used them!

5
Great price, and perfect over corona where I've been working from home a lot more! My insurance was £2 in April... £2!! Reviewed on: 29th July 2020

Amazing Money Saver Insurance

5
First of all, it's a great idea paying as much you drive. Last year my insurance was around £600 and this year jumped to £900 with a starting price. I only drive maximum 3000 miles per calendar year and didn't want to pay £900 which was awful for my pocket. I found By Miles and got a quote for less than £500 for a year which covers parking during 1 year policy time plus 3000 miles. This company is awesome for low mileage drivers. I highly recommend. Reviewed on: 29th July 2020

Great company

5
I like the concept of paying for insurance per mile you drive as o hardly drive my car, so By miles was perfect. I also had to make claim and they were very good and quick at getting a courtesy car etc. I would recommend them to anyone. Reviewed on: 29th July 2020

Best Insurance

5
Great insurance company for low mileage drivers. I like the mobile app and built in tools. Reviewed on: 29th July 2020

Such a good idea

5
I’m really happy that I chose bmiles as it suits the sort of driving I do Will certainly be using this company again when my insurance is due Reviewed on: 29th July 2020

brilliant

5
this is a great car insurance for people who do not drive alot of miles. really easy to use the app as well which shows how much you use each day, top company, well pleased..... many thanks...bill. Reviewed on: 29th July 2020

Great product, reliable app

5
A niche product for the masses! People who don't think they need this should double check Reviewed on: 29th July 2020

Simple policy / friendly company

5
Simple and affordable policy that covers my motoring needs. They also have a friendly human interface. Reviewed on: 29th July 2020

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