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By Miles: Car insurance reviews

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4.90
Based on 13,019 reviews, last reviewed 21st Aug 2025
30600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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Latest highest rating:

5

Love it! I have experienced really good customer service with by miles. The live chat function in the app makes it really easy to get in contact with someone f... Read more Reviewed on: 21st August 2025
Tjh's avatar
Tjh

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13019)

Top service fabulous car insurance

5
Never had any issues, very smooth service. Reliable and really affordable. Thank you By Miles :) Reviewed on: 29th July 2020
Anonymous's avatar
Anonymous

Great product

5
My car insurance kept going up and up every year. I don't travel too far these days and was so happy to find a company that would take that into consideration. My insurance is half what I used to pay and I'd recommend it to anyone. It's a totally different concept of car insurance. I was so glad I changed providers. Reviewed on: 29th July 2020
Susan Frye's avatar
Susan Frye

great car insurance

5
fantastic, cheap, convenient and easy to use app. Reviewed on: 29th July 2020
Zohreh Zen's avatar
Zohreh Zen

Who can resist?

5
I chose By Miles because I don't do a lot of miles per year whereas most insurance companies don't give good discounts for low mileage if at all. And this year's premium was less than last year's! Reviewed on: 29th July 2020
Kendal's avatar
Kendal

Great service.

5
Great service and app. If you don't drive a lot of miles . This can save you a lot of money. Reviewed on: 29th July 2020
Billy's avatar
Billy

Reliable and personable

5
Really love the personal touches from this company - emails with little reminders to check the car etc. During covid-19, I have enjoyed the comfort of knowing that my insurance is affordable considering I’ve not been going far. Reviewed on: 29th July 2020
Francesca Jones's avatar
Francesca Jones

By Miles

5
Simply the best insurance company, not by a short distance, but By Miles. Reviewed on: 29th July 2020
Paul Battersby's avatar
Paul Battersby

Great compnay

5
I was recommended By Miles by a friend of a friend as my mileage is very low. Joining up was easy and so has renewal. By Miles have been very helpful during lockdown sending helpful emails to keep the car ticking over and also when lockdown was eased, sending information on returning to driving safely. Reviewed on: 29th July 2020
Y's avatar
Y

Finally car insurance that fits my lifestyle

5
Such a good idea, I do alot of journeys now by bicycle so it really helps me financially to only pay for the actual miles I drive Reviewed on: 29th July 2020
Trees's avatar
Trees

Fantastic Customer Service and Great App

5
Customer service has been fantastic from start to finish and the app they have is great. With the app i can track how much I'm spending, contact their support team should i need to and also run car diagnostics which a fantastic added bonus. Reviewed on: 29th July 2020
Karl's avatar
Karl

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