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By Miles: Car insurance reviews

4.90
Based on 13,018 reviews, last reviewed 20th Aug 2025
30500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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0%

Latest highest rating:

5

Very easy to talk to someone. Very easy to talk to someone. They are very friendly and helpful. App is great with lots of info. Cheapest car insurance I have ever had Reviewed on: 20th August 2025
GRAEME HILL's avatar
GRAEME HILL

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13018)

Good and easy

5
Very good insurance. East app to use and you know how much u have spend. Really good and worth it to recommend Reviewed on: 29th July 2020

Value for money

5
Its very good insurance for people who don't do a lot off miles but when you need to go along way they have a cap in place of a 150 miles a day and any think over is free which is a grate idea. Reviewed on: 29th July 2020

Fantastic

5
Love By Miles - only pay for the miles driven and get protected no claims bonus which most other companies don't offer until after 4 years NCB has been earned. Never had an issue, and the cost works out cheaper than any other policy on the market for me. Reviewed on: 29th July 2020

Brilliant company

5
Love BY Miles insurance. Unbeatable prices and perfect for me as a low mileage driver. Reviewed on: 29th July 2020

Excellent Car Insurance

5
I used By Miles as moving to a city my insurance had more than doubled and was struggling to find an affordable rate. I have been with them for over a year and this is the first car insurance company I've stayed with. Easy to set up, easy to monitor and budget for if you need to. I've swapped cars and it was so easy to sort out. The company are great to deal with and the concept is great for anyone doing shorter journeys. I also like the fact the app actually works and is not fussy to use as well as having things like track my car, car medic and even a journey estimator. Really been very happy with the company and the concept. Reviewed on: 29th July 2020

Easy to use app, friendly Customer Service, and more!

5
By miles is amazing, drive by the mile, so if you drive very little or want to monitor your travelled distance, this company is for you. Their app is very easy to use. Where all needed insurance policy and details is at a click! Also it has a obd2 reader installed so you can check your cars health right away! And finally amazed by the customer service, in app or online, where they are very responsive and goes straight to the point if any problems, like change of number plate is done in a few hours. Brilliant! Reviewed on: 29th July 2020

It really is too good and too true

5
my car insurance is sky high, Stressed out for renewal I saw your add on a billboard whilst on a train. So I searched your website and this what I really needed, an insurance to charge me for how much I drive. So renewal came opened your website in my book marks... bish bash bosh, bobs your uncle, fanny's your aunt.I am now insured with a bymiles policy. Cant ask for anything anymore Reviewed on: 29th July 2020

Well priced

5
A bit tricky to set up initially but all works fine now. Nice to see your driving history on the app. I changed car early in the policy and transfer over to new car was seamless. Not needed to claim yet and hope I never will, but I guess that’s the true test of an insurer. It is less about how they behave when they are taking your premium and more how they behave when you want to make a claim. Would recommend trying them out. Reviewed on: 29th July 2020

Best insurance

5
wish i knew them in 2018 could have saved hundreds of pounds. Don't bother looking anywhere. Saves you hundreds if you drive just like me. Reviewed on: 29th July 2020

Perfect for everything

5
Perfect for me hopefully for everyone who is using or drive car for domestic use only . Reviewed on: 29th July 2020

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