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By Miles: Car insurance reviews

4.90
Based on 13,013 reviews, last reviewed 20th Aug 2025
30000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service I did have a problem with the tracker. Their customer service was excellent. Firstly they Sent a cable extension so the tracker could be mounted on th... Read more Reviewed on: 20th August 2025
Malcolm T's avatar
Malcolm T

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13013)

Great for low mileage.

4
Cheapest quote on comparison site, was a little weary as seemed too good to be true, but so far everything seems to be great. I work term time so my mileage is low, but due an accident a couple of years ago my insurance quotes have been pricey the last couple of years. So far with bymiles my monthly payment is 1/2 of what it was before. The capped mileage is brilliant meaning I can travel to family in Scotland and not worry about a huge price jump, which also gives me peace of mind. Reviewed on: 29th July 2020

Value for money

5
For me personally who spends half of the year working abroad and not uses my car a lot, by miles is perfect for me. It worked out far cheaper than a lot of their competitors for me Reviewed on: 29th July 2020

Cheap, Easy and straight forward

5
I found ByMiles on Google after trying to find cheap insurance as my car only goes out twice a month and my renewal quote was £1500 Reviewed on: 29th July 2020

5 star company , 5 Product

5
Quick easy abd you know exactly how much you are spending each month . You also have the knowledge of of knowing exactly where your car is and where it’s been Reviewed on: 29th July 2020

Great app, great price!

5
Lowest price I’ve paid for insurance, fantastic easy to read app and great customer service! Reviewed on: 29th July 2020

Excellent service

5
I was desperately seeking a lower insurance quote as my previous provider had drastically increased the renewal quote. I came across By Miles and I couldn’t believe my eyes, they worked out so much more cheaper than all the other quotes I had received, plus I don’t drive long journeys so this seemed like an added bonus that was too good to be true. I went on line and read the reviews, and they were very positive. I decided to give it a try. I receive the miles Tracker within a few days and it was easy enough to fit to the car. I am extremely satisfied, happy and impressed with the app which shows the cost of my journeys helping me to plan better and it’s such an easy going insurance provider. I have told my family and friends about By Miles and would most certainly recommend. The service via the web was great. A good experience all round. Reviewed on: 29th July 2020

Great for low mileage users.

5
I'm a low mileage user, and finally found an insurer that suits me. The cost of insurance is a lot lower. I am informed of the cost of every journey. It's a great system. Reviewed on: 29th July 2020

Excellent company

5
The customer service and the way the insurance is done is really easy and lovely people on the end of the phone. Best experience I’ve had with a car insurance provider. Reviewed on: 29th July 2020

Easy no nonsense insurance

5
By miles saved me over £200 compared to other quotes for car insurance From getting a quote to accepting they have been very proficient and I cannot fault their dedication to their customers Reviewed on: 29th July 2020

Changing up the industry

5
The perfect car insurance for the lockdown work from home era! Reviewed on: 29th July 2020

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