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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great product, reliable app

5
A niche product for the masses! People who don't think they need this should double check Reviewed on: 29th July 2020
robsamson's avatar
robsamson

Simple policy / friendly company

5
Simple and affordable policy that covers my motoring needs. They also have a friendly human interface. Reviewed on: 29th July 2020
Peter's avatar
Peter

Top service fabulous car insurance

5
Never had any issues, very smooth service. Reliable and really affordable. Thank you By Miles :) Reviewed on: 29th July 2020
Anonymous's avatar
Anonymous

Great product

5
My car insurance kept going up and up every year. I don't travel too far these days and was so happy to find a company that would take that into consideration. My insurance is half what I used to pay and I'd recommend it to anyone. It's a totally different concept of car insurance. I was so glad I changed providers. Reviewed on: 29th July 2020
Susan Frye's avatar
Susan Frye

great car insurance

5
fantastic, cheap, convenient and easy to use app. Reviewed on: 29th July 2020
Zohreh Zen's avatar
Zohreh Zen

Who can resist?

5
I chose By Miles because I don't do a lot of miles per year whereas most insurance companies don't give good discounts for low mileage if at all. And this year's premium was less than last year's! Reviewed on: 29th July 2020
Kendal's avatar
Kendal

Great service.

5
Great service and app. If you don't drive a lot of miles . This can save you a lot of money. Reviewed on: 29th July 2020
Billy's avatar
Billy

Reliable and personable

5
Really love the personal touches from this company - emails with little reminders to check the car etc. During covid-19, I have enjoyed the comfort of knowing that my insurance is affordable considering I’ve not been going far. Reviewed on: 29th July 2020
Francesca Jones's avatar
Francesca Jones

By Miles

5
Simply the best insurance company, not by a short distance, but By Miles. Reviewed on: 29th July 2020
Paul Battersby's avatar
Paul Battersby

Great compnay

5
I was recommended By Miles by a friend of a friend as my mileage is very low. Joining up was easy and so has renewal. By Miles have been very helpful during lockdown sending helpful emails to keep the car ticking over and also when lockdown was eased, sending information on returning to driving safely. Reviewed on: 29th July 2020
Y's avatar
Y

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