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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

literally by miles

5
can't fault this company, customer service is quick and easy . they really are miles ahead !! Reviewed on: 12th September 2019

brilliant

5
Good overall service,good communication Reviewed on: 12th September 2019

This is the cheapest insurance.

5
As I commute to work using public transportation. I save on fuel environmental exhaust and with by miles I save on my insurance too win win win Reviewed on: 12th September 2019

I'm a new to By Miles

5
I haven't had a car for about 15 years so its like starting all over again, and ByMiles has helped me get back into the swing of things, I thought it was going to be a right head ache not having any insurance for so long, but no its been so simple ! ByMiles has been a god send to me everything was explained on the website it couldn't be simpler Reviewed on: 12th September 2019

Convenient, affordable & simple!

5
Came across these by accident (fortunately) and so glad I did Reviewed on: 12th September 2019

Excellent all round. I would definately encourage you to use this insurance provider!

5
I have never used this insurance company before but from the minute I contacted them I have been very, very pleased with their service. From the easy set up of the policy, to their very efficient customer service if you have to contact them. The big plus is that they are much cheaper than any other company I looked at for insurance. The fact that you just pay for what you use is a brilliant idea, especially if you are a low mileage user. However even if you are not, it still works out cheaper paying for your insurance 'by the mile'. Reviewed on: 12th September 2019

Easy

4
I insured with bymiles because I drive very few miles. This has proved to be a very good choice. Reviewed on: 12th September 2019

so easy and uncomplicated !!!

5
i came across by miles by chance which someone had done this 50 years ago!!! Reviewed on: 12th September 2019

Fair and simple

5
Found the pricing very fair and the rate per mile competitive. App is very useful too. Getting a bonus for recommending fiends is also a good incentive. Reviewed on: 12th September 2019

Great product for casual users

4
I only use the car for short journeys. Why pay more for my insurance when By Miles offers such great value for money? Reviewed on: 12th September 2019