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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Motor cover for the modern world with slick, informative IT

4
Easy to apply; painless process. Black box easy to install plus caring customer service. Reviewed on: 11th September 2019
Ann Stone's avatar
Ann Stone

Great innovative product

5
Great insurance cover for retired people and others who drive infrequently. Excellent customer service with friendly helpful people. Reviewed on: 11th September 2019
Sandra Salter's avatar
Sandra Salter

Simple but effective

5
Such a good idea for a low mile user like myself. The plug in miles tracker is a brilliant little device and is so handy. The app is great and works well. So easy to setup and start using as soon as you get it. Reviewed on: 11th September 2019
Paul Gazeley's avatar
Paul Gazeley

Simply the Best, better than all the rest.

5
It is simple. You only pay for the miles you drive. Low annual mileage results in a small monthly payment. Although my car is classed in the luxury category, my insurance cover with By Miles costs so little. Reviewed on: 11th September 2019
David's avatar
David

So cheap

5
Easily the cheapest insurance ever. Less than half the price of any other company. Reviewed on: 11th September 2019
Matt's avatar
Matt

Brilliant service very affordable

5
Would recommend, efficient services at very fair prices Reviewed on: 10th September 2019
Indhu291's avatar
Indhu291

Smiles every month with By Miles!

5
I was paying over £60 with my previous car insurance provider. Now I am paying under £10 a month! The app is super cool and gives you so much more than just insurance.... I love the mile tracker, cost so far and the ability to check the health of your car! The only downside is I wish I had found by miles sooner Reviewed on: 10th September 2019
Nicola's avatar
Nicola

One-stop for all vehicle insurance needs

5
I really got excited and started loving such a wonderful place to insure my vehicle and no words are suffice to tell how fortunate to find this saving me nearly a grand from those old ripping companies with their exaggerated premiums rubbed over exiting customer with no grace. Thanks to bymiles and I can happily drive my sweet car with all worries wrapped and thrown in bin. Happy days :) Keep smiling with me. Reviewed on: 10th September 2019
Ravi's avatar
Ravi

I think everyone should use by miles

5
Excellent company highly recommend Reviewed on: 10th September 2019
Charles hunter 's avatar
Charles hunter

Best ever insurance provider

5
Never in my 14y of driving have I ever had so cheap insurance and things have gone up in that time so that says it all, I tell anyone who I can about by the miles, best thing since sliced bread, if you don’t insure with by the miles your missing out big time, I changed car to a smaller car and my insurance went up to £190 a month but by the miles I pay no more than £30 a month save £160 a month it’s mad crazy, I can do so much more saving over £1900 a year that an extra holiday wooo hooo Reviewed on: 10th September 2019
Lisa Pedder's avatar
Lisa Pedder

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