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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent to recommend

5
Best insurance company had ever deal with them Reviewed on: 10th September 2019
Abbas 's avatar
Abbas

Easy efficient

5
As a lightweight driver, it is fantastic to be only charged fir theirs I drive :) Really great experience and customer service so far! Reviewed on: 10th September 2019
Cate Gaffney's avatar
Cate Gaffney

I recommend them to anyone who will listen!

5
Whilst I am yet to make a claim with the company - and I hope I never have to! - I have two policies and am extremely happy with the service - value for money, ease of use, information provided etc. Cannot fault them. I recommend them to anyone who will listen! Reviewed on: 10th September 2019
Tom's avatar
Tom

Very good for my lifestyle

5
I work away on yachts for 8 months a year so this insurance saved me a lot of money through the year Reviewed on: 10th September 2019
James 's avatar
James

A fairer way paying for insurance

5
I am soon to have an operation which will prevent me from using my car, would another insurance company reduce my premium for this period? I think not but it is what By Miles does best. Reviewed on: 10th September 2019
dave roberts's avatar
dave roberts

Only pay for miles done

5
A great incentive to keep an eye on car miles and walk or cycle instead Reviewed on: 10th September 2019
Hazel Chipchase's avatar
Hazel Chipchase

100% all round service the best.

5
100% can not say any more you can not fault them in all they do. Reviewed on: 10th September 2019
JEFFREY SPENCER's avatar
JEFFREY SPENCER

So easy to set up

5
Simple and easy once you paid your first installment plug and go i like it so for Reviewed on: 10th September 2019
Simon 's avatar
Simon

Excellent service at a reasonable price

5
I joined ByMiles just under a year ago,and I am very happy with the service received. As I don't use my car on a daily basis, this insurance scheme is perfect for me, as I only pay for the mileage I've used. I have recommended ByMiles to my friends and family, and they will be joining soon. Reviewed on: 10th September 2019
G Gittens's avatar
G Gittens

ByMiles is Excellent

5
Fantastica. A lot of savings for me. And a lot of savings for so many drivers and car owners who don't have to pay for what they don't use, as you do with the dinosaurs in the insurance industry Reviewed on: 10th September 2019
Ade Adeyela's avatar
Ade Adeyela

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