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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great idea

4
Great idea to charge per mile driving especially for short distance drivers Reviewed on: 10th September 2019
Paul James Johnson's avatar
Paul James Johnson

Amazing insurance

5
Helpful friendly telephone and online service which encouraged me to use bymiles. The mileage tracker proved to be easy and so helpful and an inexpensive policy. Reviewed on: 10th September 2019
Marion balcer 's avatar
Marion balcer

Trouble free

5
so good to pay for only what I use = environment wins too. Reviewed on: 10th September 2019
John Wood's avatar
John Wood

Simple and easy

5
It works out cheaper in mileage and you can get legal cover and rac recovery for an affordable price. Reviewed on: 10th September 2019
Stuart 's avatar
Stuart

Happy happy customer!

5
I’m so happy I found this company. I had received so many ridiculous quotes from other providers. By Miles is by far the smartest and most economical way to insure your car. Speedy service and simple to use. Have recommended to friends and family. Especially those of us living in a city centre that don’t do heaps of miles per month. Very happy customer. Reviewed on: 10th September 2019
Lynne Herbert's avatar
Lynne Herbert

Great company, so simple and cheap

5
Getting a quote was easy, the customer service reps are quick and helpful. You can phone up for help or do it in app via chat. Tracker chip lets you see where your car is, should someone try to nick it. Undercut my previous quote by around £200 Reviewed on: 10th September 2019
Mark's avatar
Mark

Amazing Fair Insurance

5
Amazing insurance that is fair and a comprehensive service Reviewed on: 10th September 2019
Sasha Cruz 's avatar
Sasha Cruz

Cheap price and great service

5
It's very good and cheap Insurance company in market I really love it because it's only company who charge per mile and very easy to use. Reviewed on: 10th September 2019
Nitul's avatar
Nitul

fabulous idea

5
Very cost effective for drivers like me who do not drive long distances. I have probably saved about £200 in my first year with by miles. FANTASTIC !! Reviewed on: 10th September 2019
Jean Summers's avatar
Jean Summers

The new smart way to save mo ey

5
ByMiles is an excellent way to save money on insurance for people like myself who don't use their cars every day. Reviewed on: 10th September 2019
Caroline J's avatar
Caroline J

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