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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The Best there IS

5
We all know car insurance is a rip off if you just go to the Doctors Tesco or Fish and Chip Resturant on pension day when you do low mileage this insurance is really makes an old man very happy.... I may buy a new car in the future as a direct result of the money saved through high insurance costs Reviewed on: 10th September 2019
B Smith's avatar
B Smith

Excellent and disruptive

5
Great value for money, great concept of pay as you go. Reviewed on: 10th September 2019
Soumya's avatar
Soumya

realistic motor insurance

5
What a sensible way to charge for motor insurance. so pleased to have discovered ByMiles. I'm paying at least half of what other insurers quoted me. Reviewed on: 10th September 2019
Realistic motor insurance's avatar
Realistic motor insurance

Simply the fairest way to insure a car in the ever confusing and expensive world of car insurance.

5
Already saved a fortune in the cost of insurance only paying on the mileage done when its actually driven on the the road and a set price for when the car is parked up. Sensible pricing and can easily be seen online for any journey. Reviewed on: 10th September 2019
derek's avatar
derek

Best insurance system there is

5
Can't beieve it took so long for this type of insurance system to become available. I have 2 cars but 1 is only used a few times a month and for longer journeys. I insure this vehicle with By Miles and it's saving my £100's a year. Highly recommended. Reviewed on: 10th September 2019
museumsteve's avatar
museumsteve

Excellent buisness idea

5
Brilliant service and the best way to insure your car by ‘MILES’ Reviewed on: 10th September 2019
Simon's avatar
Simon

Excellent Savings and App

5
I was a bit apprehensive when By Miles came up on a comparison website but after reading reviews and seeing how the work, I was hooked. Brilliant and fair way of paying insurance. Excellent app to provide up to date costs and journey information. Definitely recommend to anyone. Reviewed on: 10th September 2019
Ck's avatar
Ck

good servise

4
very good service friendly staff good pricing Reviewed on: 10th September 2019
Michael Scarrott's avatar
Michael Scarrott

Amazing deal for seniors and city dwellers.

5
It was so straightforward to understand the terms of the policy,the way it works.Clear,well organised website.No trouble at all.I spent less than 15 minutes understanding my policy and paying for it.Brilliant. Reviewed on: 10th September 2019
Rita DeVal's avatar
Rita DeVal

100 per cent

5
great car insurance could not ask for any better one Reviewed on: 10th September 2019
martin's avatar
martin

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