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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Sumara

4
I've had my car insured since Jan2022. I have not had any issues. Its pay as you go so the less I use the less I pay. Great !! Reviewed on: 19th August 2022
Simi.786@hotmail.co.uk 's avatar
[email protected]

A "God Send"!!

5
Indeed, especially for people who are struggling in this difficult times. Reviewed on: 19th August 2022
Sandra Koh's avatar
Sandra Koh

Great model and value for money

5
Really easy and straight forward service with good communication and a great product. Reviewed on: 19th August 2022
Kelly's avatar
Kelly

Definitely recommended

5
I'm not the sort of person to usually recommend insurance companies... They were all pretty much the same... but By Miles has changed that for me with their new pricing model. I don't drive much, so they've almost halved the price of my car insurance. I think most people will save with them. Unless you have an amazing deal already or drive a lot more than average, they worth checking out. Reviewed on: 19th August 2022
Jon Sykes's avatar
Jon Sykes

Never been happier than with ByMiles insurance

5
Efficient, cheaper, always available, simply the best Reviewed on: 19th August 2022
Christine Dean's avatar
Christine Dean

Great company

5
Great app that helps you help track of insurance as its by mile which works out great for drivers who don't do many miles. Also there's a daily cap on the miles for one off long trips which is good. Reviewed on: 19th August 2022
ZK's avatar
ZK

Its revelation in car insurance sector

5
After a long time, this is revolutionary car insurance services. Why every instance company is not offering same service to everyone. I am absolutely thrilled, I can see on my app how much I'm spending in my car insurance. Reviewed on: 19th August 2022
Selim Chowdhury's avatar
Selim Chowdhury

Excellent for low mileage drivers, and automatically the car is a tracked.

5
Amazing concept that mileage is calculated monthly, and payment is made accordingly. Reviewed on: 19th August 2022
Jacob Grunfeld's avatar
Jacob Grunfeld

Fantastic car insurance

5
Simple to use and easy to do business with Reviewed on: 19th August 2022
Simon's avatar
Simon

Bad response/slow to reply to problems

2
Would have been very happy but was asked about previous no claims bonus. Replied with previous insurance name expecting you to contact them. No more until the day of your ending of account. Immediately sent a photo of the above and no reply. Was not sure if I was insured or if I could have it restarting. Didn't have any further information for a week. Very disappointed.. Reviewed on: 19th August 2022
Calum Wilson 's avatar
Calum Wilson

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