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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

An easier and novel way to insure.

5
Found them on a search engine, then discovered they offer a totally new and different means of insuring private motor vehicles. Unlike any other Insurance Company in the market. Paying only by the mile and just a small cost when vehicle is not in use. This beats the extortionate fees charged by competitors, whether you use or not. Reviewed on: 10th September 2019
Gary Chapman's avatar
Gary Chapman

Completely logical

5
Finally an insurance company that makes sense. It's shocking that it's taken so long to get here. It's definitely the future. Never being able to understand the unnecessary questions and costs of other insurers. For the first time finding car insurance has been stress-free and reassuring. Communication is easy and straight forward, best part is the very low cost of insurance and being in charge of how much I'm charged. Reviewed on: 10th September 2019
Ansa Khan's avatar
Ansa Khan

Brilliant

5
Brilliant, helpful staff, if you don't drive a lot great insurance Reviewed on: 10th September 2019
Christine Parker's avatar
Christine Parker

Great new type of car insurance that keeps me on top of my driving habits!

5
The insurance appeared cheap and I assumed there must be a catch, but if there is one I am still to find it - the tracker just tracks your miles and charges you per mile and gives you regular updates so I now know my journey to work costs me 14p in insurance. Bang up to date, car insurance for the internet generation. Reviewed on: 10th September 2019
Simon Higgs's avatar
Simon Higgs

Great value & great Service

5
I do limited annual mileage so the bymiles insurance policy is ideal for me, a superb advance in insurance cover! Reviewed on: 10th September 2019
JPM's avatar
JPM

THIS HAS SAVED ME MONEY

4
EASY TO SET UP- AND HAS SAVED ME 100's of pounds Reviewed on: 10th September 2019
Edward Murphy's avatar
Edward Murphy

Best Value

5
I was insured with one of the large insurance companies for over 10yrs, I never compared the price but called every time my renewal came in to get the cost down, my son was with the same insurer and last year both our renewal quotes were obscene give no claims had been made, the insurance company blamed the rise in IPT as the reason. My son found bymiles and we both switched and saved a huge amount of money. Since then I have cancelled my wife’s insurance with the same insurance and she is with bymiles, only yesterday I switched my buildings and contents insurance from the same insurance company as the renewal was over £700, I arranged better cover for £302 ! I thoroughly recommend bymiles. Reviewed on: 10th September 2019
Ken Jackson's avatar
Ken Jackson

Breath of fresh air!

5
Great price, great service, personal touches and the impression that those running the business care about what they're doing. Business model that is modern and makes sense all round. Reviewed on: 10th September 2019
Neil McC's avatar
Neil McC

Disaster recovery

4
After a no fault total write off of our car the claim process was mishandled by handlers employed. ByMiles addressed the problem sincerely getting us a good result in the end. Reviewed on: 10th September 2019
Rick Maughn's avatar
Rick Maughn

Out of the box car Insurance

5
The insurance provided by By Miles is completely different to the mainstream insurance providers. The setup of my insurance and the plugging in of the tracking adapter couldn't have been easier, and now I am only paying for insurance on my car that I am using, which is how it should be, well done By Miles for thinking outside the box! Reviewed on: 10th September 2019
David Gibson's avatar
David Gibson

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