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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Saved me by miles

5
I dont use my car much anymore and no other insurer takes that into consideration, by miles have saved me money on insurance almost by half and i already recommended them to my friends before i even got my insurance! The bonus with by miles is i can calculate my travel and costs before even stepping im my car and i can chat to them on my phone in the app if i need any help. So far so good. Reviewed on: 10th September 2019

TOP RATE

5
Excellent, prompt, efficient, amiable, competent service. Website/app gives gives detailed, informative, current information on my account. I could not want more, no reservations. Reviewed on: 10th September 2019

Easy to insure

4
So far so good customer service is very reasonable prices are good App is helpful Reviewed on: 10th September 2019

Excellent product

5
As I do a low mileage this insurance is a no brainer. I am paying about 50% less than my previous insurers Reviewed on: 10th September 2019

BEST VALUE FOR LOW MILEAGE USERS

5
I no longer use my car as much as I used to, and BY MILES provides the best value insurance for those who do not do much mileage! Reviewed on: 10th September 2019

Innovative way forward

5
Great way to insure for people with low mileage Reviewed on: 10th September 2019

Exactly what you want from an insurance company

5
I'm so glad I found by miles. It's the perfect policy for me. Why spend a fortune for your vehicle to be sat at home for 60% of the year. Saved me an absolute fortune. Even got the wife and other family members on it too. Over the moon. Reviewed on: 10th September 2019

Great service along with big savings!

4
Prompt friendly customer service and a cost effective alternative to the usual car insurance offers. Reviewed on: 10th September 2019

It is so good insurance

4
I can't find any cheap insurance likes, by miles Reviewed on: 10th September 2019

Great service, friendly staff

5
They're like no other company, with a great idea executed well to create the best user experience for their customers. Reviewed on: 10th September 2019

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