Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Easy to do and good price

5
Moneysupermarket.com referred me to ByMiles. It was way cheaper then others and easy to setup. I like it! Reviewed on: 10th September 2019

Value for money

5
A pay as you go service beats many other insurance quoters!Excellent prompt start up service and very helpful and to hand!the app works very well to monitor your driving and would highly recommend! Reviewed on: 10th September 2019

Very good

4
As a low mileage driver By Miles is saving me a lot of money. Odd issues I have experienced have been well handled by customer support, very happy. Reviewed on: 10th September 2019

Brilliant concept for low mileage drivers

5
Had great customer service via the live conversation on line Reviewed on: 10th September 2019

An excellent product for the average mileage motorist.

5
ByMiles is an excellent product in clarity and usefulness. The simplicity of it ticks all my boxes. I would recommend ByMiles to anybody. Reviewed on: 10th September 2019

Best by miles.

5
This revelation in car insurance is the best thing in motoring for a long time. Being a low mileage driver and only having to pay for the miles I drive is saving me a lot of money compared to conventional insurance Reviewed on: 10th September 2019

perfect

5
I'm a new member. But I'm very satisfied with my insurance. Reviewed on: 10th September 2019

Working with the driver to enjoy driving

5
In my nearly 40 years of of driving I have never experienced an insurance company that is so friendly and customer focused. Reviewed on: 10th September 2019

Amazing

5
Fabulous new insurance by the mile, perfect Reviewed on: 10th September 2019

Simplicity and honest charging

5
You pay for what you’ve used genius idea. Very cost effective too. Innovation is key moving forward in life. Reviewed on: 10th September 2019

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review