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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best Motor Insurance product By Miles.

5
Excellent value for fully comp car insurance plus all staff are very friendly with full knowledge of wonderful economical products they do.I would highly recommend all friends and family for this product only available bymiles.My Best Wishes to all the management staff at ByMiles. Regards/Mr & Mrs Hindocha. Reviewed on: 1st August 2019
Mr& Mrs Hindochs's avatar
Mr& Mrs Hindochs

Great price, great service!

5
Very simple easy to use. Brilliant service, and one happy customer here! Reviewed on: 1st August 2019
NK's avatar
NK

Recommended to friends and family!

5
Quote was quick and easy, website easy to navigate. An excellent solution for those who commute and don’t cover many miles in an average week. App is user friendly and way to update details where required. Reviewed on: 1st August 2019
Lorna Fearn's avatar
Lorna Fearn

Fantastic company

5
Highly recommend very happy customer Reviewed on: 1st August 2019
Sara's avatar
Sara

Easy and transparent

5
These guys and girls have been helpful. A small statement, but in the world of any insurance it is make make make. Hidden charges, trust issues and the hard sell is how it normally works. I am in a situation where I do not have much money, need a car because of parents with ill health but don’t need to drive the car much. This is where By Miles excels. Easy, transparent, fair and key to me (and others) with low incomes, with a real need, to be able to own a vehicle. Reviewed on: 1st August 2019
Lee's avatar
Lee

Great value, great service

4
Their limited mileage policy is good value for cars that are not used on a regular basis. The policy was easy to set up and customer service seems on the ball. Reviewed on: 1st August 2019
Mike's avatar
Mike

By Miles excellent review

5
Easy to use and understand. Help is always there if you need it. Good value for money as I use my car only when I use it at 8p a mile. Friendly staff. Saved me money on my car insurance. Recommended for deffo. Reviewed on: 1st August 2019
Anonymous's avatar
Anonymous

A Last FAIR insurance

5
As someone who does very little mileage I was delighted to find this company where my payment is not subsidising the high-milers. Reviewed on: 1st August 2019
Terry's avatar
Terry

Cheaper by miles

5
Saw a advert for savings by less miles driving. Checked out the advert and got a quote. Much cheaper than current provider so did the swap. Immediately got a £50 reward credit and later by recommending by miles another £50. Really good customer relations and extreme good user friendly app. Would highlight recommend the value and service to everybody Reviewed on: 1st August 2019
David Blake's avatar
David Blake

The insurance for low use drivers

5
Ideal for those that do not use their car very much anymore and consequently have a low mileage. Reviewed on: 1st August 2019
Roy Star's avatar
Roy Star

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