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By Miles: Car insurance reviews

4.90
Based on 13,082 reviews, last reviewed 12th Nov 2025
397% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Lost funds to a broker or blocked from making withdr... Lost funds to a broker or blocked from making withdrawals? BSB Forensic Ltd helps victims recover what’s rightfully theirs quickly and effectively. Re... Read more Reviewed on: 12th November 2025
Alex Mich's avatar
Alex Mich

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance

5
Cheaper than my renewal quote, fantastic customer service, easy to use app! I know exactly how much my journeys are costing and love the app. Looking forward to more wonderful things on the app. Reviewed on: 1st August 2019

Insurance company outside the box

5
I bought my insurance policy with By Miles in March 2019 and can honestly say that I have not looked back at my decision. The ease of process from signing up to the delivery of the tracker and installation was more than straight forward. I only due a limited amount of miles per week in my car and By Miles matched everything that I was looking for with their pay as you drive insurance, I am very happy with By Miles. Reviewed on: 1st August 2019

Great price & great service

5
Finally an insurance company that caters to drivers with lower annual mileage! By far the cheapest insurance. I can always see where my car is parked with the GPS with monthly invoice and updates. Also the team online are always quick to answer any questions I may have. Have recommended byMiles to family and friends! Reviewed on: 1st August 2019

Finally - a fair insurance company!

5
As driver that doesn't cover thousands of miles a year, this policy is by far the best. Customer Service is excellent, the savings are brilliant and have converted several friends to this new style policy. Reviewed on: 1st August 2019

Best car insurance

5
I was searching for new insurance and was constantly being penalised by all other insurers due to an accident that wasn’t my fault. I don’t drive a lot and begrudged paying the +£900 that other insurers were trying to charge me. I’m therefore so glad I found ByMiles, as it’s affordable and so easy. I’ve already recommended to friends. Reviewed on: 1st August 2019

Very good service

5
Like the service but the quote calculater is not very accurate to the real pricing Reviewed on: 1st August 2019

Excellent service ,great value of money

5
Great value for money....excellent service, friendly... Reviewed on: 1st August 2019

Brilliant app, clear spend!

5
Love the app and the clarity of what I am spending each month as well as how many miles I’m clocking up. :-) Reviewed on: 1st August 2019

Delighted with this Concept

5
I'm delighted to report that my monthly car insurance payments are going to cost me £30 - £35 and I feel that I'm being insured for 'my miles' rather than paying the same as somebody who driver 40k miles a year. The tracker system has caused me to be even more conscious of my driving and miles covered. I was also very pleased that after applying for this insurance, it wasn't followed up with an annoying 45 minute phone call asking me the same questions. I've not had to call the company for any reason and I've already recommended this Concept to many friends and family. Ultimately, I'm paying less insurance than I was in 2005! Reviewed on: 1st August 2019

Car

5
Not been with them long but it’s working very well for me customer service was great liking it so far thanks. Reviewed on: 1st August 2019

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