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By Miles: Car insurance reviews

4.90
Based on 12,947 reviews, last reviewed 19th Aug 2025
23900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Very easy to get in touch, phone answered very quick... Very easy to get in touch, phone answered very quick getting through to right department very good, and felt very valued as a customer Reviewed on: 19th August 2025
Sheena's avatar
Sheena

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12947)

Can't wait for it to Launch

5
The only experience I've had so far is the customer experience and I have to say I'm impressed , since the day I "enquired" about this new insurance , these guys have been updating me through emails since day 1, I've also seen the results of the trial version and I'm liking the results and can't wait for the Launch day, It's a great idea for people like me who really only drive to work . Reviewed on: 27th September 2017

Excellent concept, expertly executed.

5
Great service for low-mileage drivers. Definitely a breath of fresh air amid constantly rising insurance prices. Reviewed on: 27th September 2017

The Next Step

4
This is something that has been needed for a very long time. Especially for drivers who 'have' to commute to work via public transport but still need a car generally. Insuring something for road use when it gets 30% use out of the year should not be expensive. I look forward to the future. Reviewed on: 27th September 2017

Technology driving insurance

5
Tech driver pay as you go insurance. Handy for people who drive low mileage. Savings. Interest free monthly payments. Reviewed on: 27th September 2017

Great idea

3
Never tried it yet. But a great idea if the price is right. Reviewed on: 27th September 2017

Brilliant money saving insurance. Now that's innovative!

5
Excellent new product saving drivers money basing insurance costs on actual miles travelled. as someone who drives a maximum of 5,ooo miles a year this is brilliant and long overdue. Reviewed on: 27th September 2017

Innovative and Accessable

5
Despite not having taken part in the trials I feel that the By Miles insurance approach will help more people access a more tailor-made policy; something that simply hasn't be available until now. In my case, I have a second car; a weekend/project car as well as my daily driver. I only cover About 2,000 miles a year in my second car and therefore only paying for the miles I'm actually driving would make a huge difference to me. So for people like me with a second car, or those who only drive on the odd occasion/cover very few miles per year, By Miles cover would make insurance much more accessible and I feel this innovative idea is certainly the way forward for modern motoring. Reviewed on: 27th September 2017

Awesome Ideas

5
I will be the first to sign up once it is launched. Defiantly the car insurance company for me! Reviewed on: 27th September 2017

Great company

5
I have read up on all information available regarding this company and I love what I can see. The idea of the insurance for the miles we drive rather than for we don't use it is very excellent for me personally- as a person who rarely uses her vehicle. I have been waiting the longest time for this company to launch and I will be the first to sign up when it does. Reviewed on: 27th September 2017

Really looking forward to it

5
Feel like it’s gonna help millions of people save money Reviewed on: 27th September 2017

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