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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

67% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very convenient and affordable

I was really shocked that I was actually paying too much for my insurance as i only use my car for travelling to and from work. When i switched to by miles my monthly has dropped by 75% as I'm only paying for what I use on my miles. And its fully comprehensive cover and everything is covered. I've recommended to friends and family. Thank you by miles Happy driving Reviewed on: 1st August 2019

low Mileage drivers dream come true

Our second car is only used for a couple of thousand miles a year. By Miles is the answer all low mileage drivers have been waiting for as it combines a great price with fantastic customer service. To add icing to the cake, for every referral who joins we both get £50 of Miles and when you thought things couldn’t get better they let you use your NCB on another car should you need to. Can not recommend this insurer highly enough - no other insurance company comes close for low mileage drivers. Reviewed on: 1st August 2019

Good service, good price. What else could you want?

Questions answered quickly and positively. No hidden costs. Does what it says on the tin. Reviewed on: 1st August 2019

Absolute game changer

When it came to the usual time of looking to renew my car insurance, I was expecting much of the same crazy amounts coming up. Then I saw bymiles. How they work is so much better! You only pay insurance for the miles you do! This is the first time I've seen something like this and I am so glad I chose them. It was so easy to set up, the app is user friendly and you can clearly see how much you are going to pay as it tells you an overall and price per journey. It even has a safety feature where it tracks your car which I like. I couldn't be more happier with bymiles. I have already told everyone I know to use bymiles! Reviewed on: 1st August 2019

Disruptive Technology at it's best

This is how things should be - a new model - nicely presented, well executed and improving choice and value for the consumer. Excellent app, hardware that 'just works' and value for money. Reviewed on: 1st August 2019

Fantastic for those who do low miles

Having not been insured for a couple of years I was getting huge insurance quotes, compounded by the fact I would only be using my car for less than 5000 miles per year. By Miles should save me £300 over “normal” insurance. It was really easy to sign up and the black box simple to fit. I would definitely recommend ByMiles to others! Reviewed on: 1st August 2019

thousands of pounds wasted with OTHER insurers (!!!)

I am a low mileage driver of an electric car. Previously my policy has cost me HEAPS of money, until I found BY MILES which takes into account drivers who clock up low mileage. The initial premium is affordable and each journey I make costs me mere pennies. It is by far the best way for low mileage drivers. About time other insurers took note. Reviewed on: 1st August 2019

Easy

Easy to set up. Easy to use. Easy to keep track of your miles with the app Reviewed on: 1st August 2019

Unbeatable price and service

Very happy with the service provided and overall product Reviewed on: 1st August 2019

Purfect policy

This is what I've been looking for, a policy that takes mileage into consideration. The set up is so simple and it has saved me a lot of money. Reviewed on: 1st August 2019

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By Miles: Car insurance reviews

67% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Very convenient and affordable

low Mileage drivers dream come true

Good service, good price. What else could you want?

Absolute game changer

Disruptive Technology at it's best

Fantastic for those who do low miles

thousands of pounds wasted with OTHER insurers (!!!)

Easy

Unbeatable price and service

Purfect policy

Review By Miles: Car insurance now

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