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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Does what it says on the tin

We were rather dubious about getting insurance that can increase substantially with increased mileage. However, we get very regular reports and can check usage anytime so we know exactly what total mileage is. The basic cost was much lower than other companies and we expected a sting in the tail because there is always a hidden cost. But not this time, we received a policy precisely as laid out and we are on course for a refund. Wonders will never cease! Reviewed on: 18th August 2022

Value for money

I also really like the device in my car, should my car be stolen & the tracker unnoticed I will be able to track the exact location of my car Reviewed on: 18th August 2022

Good company

Have a few problems waiting for box then it stopped working but the support is excellent Reviewed on: 18th August 2022

Can't be beaten on price

By far the cheapest initial up front payment, and cost per miles has reduced each year I've been with them Reviewed on: 18th August 2022

Saving money

Being able to save money is a big thing it's cost me a fortune in insurance over the years Reviewed on: 18th August 2022

Cheap

I thought I’d try paying by miles as I only use my car a few miles a week and I’m pleasantly surprised how cheap it is… the app is great you can follow and track your bill which in turn makes you walk more. I’ll definitely be re joining next year 10/10 Reviewed on: 18th August 2022

Love it

I love everything about by miles, because it gives the driver such flexibility Reviewed on: 18th August 2022

Reliable, informative, accuracte and best coverage provider.

This is the best insurance provider so far i have used. Very satisfying with prices and also very informative with changes and update. Cares for customers and provides better offer to members. Reviewed on: 18th August 2022

Amazing

I was looking for a affordable insurance company for my new car and as I am someone who doesn’t really drive many miles I thought that I should give this a chance, and that is something I won’t regret doing. This is super affordable and very easy to use. I highly recommend Reviewed on: 18th August 2022

Innovative approach for low mileage drivers

What a great and friendly company. So easy to deal with when I need to get in touch and a great innovative product that enables low mileage drivers to buy insurance on a 'per mile' basis. Absolutely brilliant. Reviewed on: 18th August 2022

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