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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Better than the rest!

5
What a great insurance company! Track mileage, pay for what you use and a reasonable price too. App is user friendly, easy to use and loads of extras too. Great competition in a competitive insurance market! Reviewed on: 30th September 2017
Simon Latham's avatar
Simon Latham

It's time for such a company

5
Great concept. Fairest fairs. Amazing customer service. Reviewed on: 29th September 2017
Stefano Carli's avatar
Stefano Carli

Fabulous

5
Great product, would recommend to family and friends. Reviewed on: 29th September 2017
Barbara Akexander's avatar
Barbara Akexander

Fantastic

5
Wonderful customer service! Excellent product! Reviewed on: 29th September 2017
Christine Mills's avatar
Christine Mills

User Friendly for all Generations

4
Easy to follow instructions, useful features on the app but if you just need to get from A to B you can do that too. Great customer service in the trial stage and I hope this speed and ethos is transferred to the real world. Reviewed on: 29th September 2017
Karl Huggins's avatar
Karl Huggins

Only 4 Stars Because It's Not Live Yet

4
A friend was on the beta trial and showed me the app. Great idea, simple execution. His wife's school run cost 1p... sometimes 2p. Amazing. I will get this for my car that sits there and does nothing for most of the month. My only fear is that I will become a bit evangelical about it… and a bit of a pub bore. Reviewed on: 29th September 2017
Adam Jepsen's avatar
Adam Jepsen

taking Insurance provision to New levels

5
By Miles is developing technology which combines insurance with fantastic data that can be used in many different ways. They are zooming in on a much underserved sector, the low mileage driver. As a new entrant they have none of the baggage of the existing insurers and can price low mileage accurately and fairly. Reviewed on: 29th September 2017
John Hastings-Bass's avatar
John Hastings-Bass

So convenient

5
Very easy and a real money saver Reviewed on: 29th September 2017
Henry Little's avatar
Henry Little

Fantastic Company Keeping Up with the times....

5
The fact you can see everything in the App makes everything easier and more to date with how people of today are. Everyone uses their phones to do things from turning on the heating in our houses to switching off a light in our bedroom. This app shows you can manage your car and insurance in pretty much the same way. From checking how much a journey cost to checking if your car has any error codes. The App make car insurance smart. Reviewed on: 29th September 2017
Jonathan Cole's avatar
Jonathan Cole

Sounds like a great idea!

5
As someone that owns a car in London the idea of only paying for the (minimal) miles I drive sounds excellent!! Reviewed on: 29th September 2017
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Alice Lithgow

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