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By Miles: Car insurance reviews

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4.90
Based on 13,007 reviews, last reviewed 19th Aug 2025
29500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very impressed with customer service and price. Very impressed with customer service and price. Regular email updates. Very transparent with information and individual situation. Reviewed on: 19th August 2025
M D's avatar
M D

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13007)

Ground breaking and money saving

5
User friendly, totally customer centric (you pay for what you use) and many potential future benefits (rewards better driving, recovery notification, car maintenance updates and helps you locate your car! and acts as a tracker) Reviewed on: 13th September 2017
john 's avatar
john

Brilliant

5
Really fantastic. Cannot recommend them enough Reviewed on: 12th September 2017
Richard Metcalfe's avatar
Richard Metcalfe

Great innovation

5
Great innovation. Looking forward to launch. Reviewed on: 12th September 2017
Jim Vine's avatar
Jim Vine

Loved it

5
Straightforward and stress free, easily the most intuitive product I've used in a long time. Reviewed on: 12th September 2017
George Frederick Sanders's avatar
George Frederick Sanders

Best out there

5
Exactly what I need! Fits my driving and the service is amazing Reviewed on: 12th September 2017
Claire hamnett's avatar
Claire hamnett

Great idea and very professional outfit!

5
These guys are on it. If you do a low mileage, seriously consider this company, great app, great customer service and they are always innovating! Reviewed on: 12th September 2017
Fred Edwards 's avatar
Fred Edwards

can't wait

4
Very much look forward to signing up in the near future! Reviewed on: 12th September 2017
Julia Baxter's avatar
Julia Baxter

Brilliant insurer

5
Wonderful experience from start to finish Reviewed on: 12th September 2017
Andrew Last 's avatar
Andrew Last

Great idea

4
Really smart concept that will save me money on my car insurance, what's not to like? Reviewed on: 12th September 2017
Steve's avatar
Steve

The idea sounds great!

5
I'm yet to use the app, but the idea sounds great, and once I finish my existing insurance policy, I'm really eager to use By Miles because I think pay-per-mile is the way forward. Reviewed on: 12th September 2017
Tom Chard's avatar
Tom Chard

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