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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Paying less than others

5
Brilliant, i would say that this is what we needed. I drive my car just 3000 to 4000 miles a year so this really suits me. Reviewed on: 28th September 2017
Muhammad Naveed's avatar
Muhammad Naveed

Low lieage high expectations

4
My insurance was due for renewal at the end of last month, so I cancelled it and sold my beloved car the day before to avoid the unfeasible cost. If I can have mileage based insurance, I could get back on the road. Reviewed on: 28th September 2017
christopher browne's avatar
christopher browne

Much needed

4
The 'By Miles' innovation and initiative is much needed by those who like me niether need nor do drive a great deal. This would be of great help to the elderly and less well off. My ratings above are not based on experienced, but in anticipation of an established service. Reviewed on: 28th September 2017
Bernard Stay's avatar
Bernard Stay

Much needed service

5
I drive every second weekend and thanks to the app I pay accordingly. Big thumbs up. Reviewed on: 28th September 2017
Sebastien Chivoret 's avatar
Sebastien Chivoret

Great price for ordinary drivers!

5
Finally there is insurance which is honestly priced by the needs for its customers! Thank you BY MILES Reviewed on: 28th September 2017
Hristo Kostov's avatar
Hristo Kostov

Amazing, innovative and modern

5
While most can insurance companies are still stuck in the past (they probably still have a filing cabinet), By Miles have broken the mould to bring car insurance into the present. I look forward to the launch of their unique product and hope it inspires others to look at systems that have barely changed over the years and realise that they need to be brought forward! Reviewed on: 28th September 2017
Richard Awty's avatar
Richard Awty

Excellent

5
Excellent service value for money Reviewed on: 27th September 2017
Lorraine Knight's avatar
Lorraine Knight

best pay as U GO INSURANCE

5
BEST CHEAP PAY AS U GO INSURANCE Reviewed on: 27th September 2017
Asif Mohammed's avatar
Asif Mohammed

Can't wait for the launch

5
I do 5 miles a day, so By Miles is definitely going to be good for me Reviewed on: 27th September 2017
Dimitri Tcherukine's avatar
Dimitri Tcherukine

Future car insurance

5
Great idea to pay as you go as your vehicle sits for extensive periods of time at home and work Reviewed on: 27th September 2017
HOWARD LIVINGSTON's avatar
HOWARD LIVINGSTON

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