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By Miles: Car insurance reviews

4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Absolutely Amazing

5
I think it is amazing that for once young drivers aren’t restricted because it is assumed they will have an accident. By Miles has made life very easy for us new drivers. Insurance can be really expensive these days. So thank you! Reviewed on: 27th September 2017

amazing

5
great company great team allways helping allways good with ideas 10** Reviewed on: 27th September 2017

Best idea, safest bet

5
I'm waiting for this company and the people behind it for over a year, I really hope it delivers what it promised. I have no doubt that it would revolutionise the whole insurance system. I can't say to much without trying it first. But the fact that they started this... I wish them all the luck, and always follow your heart in all decisions from now on. Best of luck. Reviewed on: 27th September 2017

Smart insurance tailored to my usage

5
I used By Miles for a few months and was extremely satisfied with the product, its features such as detailed journey and customer support. Reviewed on: 27th September 2017

Long-awaited solution

5
By Miles are really disrupting the market with their pay-as-you-go style insurance approach. This is what lots of not too active motorists have been waiting for - why pay more? Hope they launch very soon to try them out. Reviewed on: 27th September 2017

Support and team are awesome

5
I have used the service day 1 of trails and the team are very supportive, and respond fast, they took my feedback and acted on it. App works really well and stable not had an issue installed it on many devices tablets, mobiles etc.. I think the pricing is reasonable and perfect for people who drive little miles. Thank you Rupesh Reviewed on: 27th September 2017

Value for money

5
As a driver who only drives locally my insurance is quiet high, so only paying when I actually drive is a great option for me as it would save me alot of money, the app is also great and very well thought through. Reviewed on: 27th September 2017

Already recommended

5
Great idea for hobby car owners. Have already suggested friends sign up for a quote when by miles launches. Reviewed on: 27th September 2017

Such a great idea

5
Customer service was great, replies to queries received very quickly. App was very easy to use and pay per mile insurance is a great idea for people like me who pay high insurance costs but don't do many miles most of the time. Reviewed on: 27th September 2017

Miles ahead

5
What a great idea for car insurance and think this will be the future for insurance Reviewed on: 27th September 2017

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