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By Miles: Car insurance reviews

4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value insurance

5
would recommend to anyone, fairly priced and offers a fantastic service Reviewed on: 27th September 2017

As Tina Turner said; Better than all the rest

5
Very easy to use, great us to mer service, all round 100% Reviewed on: 27th September 2017

Hassle free and straightforward

5
It was very easy to get on the trial policy. The information shown on the app was excellent and the device was very accurate at calculating mileage. Excellent experience overall Reviewed on: 27th September 2017

Common sense

5
Every year I renew insurance the provider ask the same question. What mileage do yo cover , but this doesn't seem to be taken in to consideration. Reviewed on: 27th September 2017

Can't wait for it to Launch

5
The only experience I've had so far is the customer experience and I have to say I'm impressed , since the day I "enquired" about this new insurance , these guys have been updating me through emails since day 1, I've also seen the results of the trial version and I'm liking the results and can't wait for the Launch day, It's a great idea for people like me who really only drive to work . Reviewed on: 27th September 2017

Excellent concept, expertly executed.

5
Great service for low-mileage drivers. Definitely a breath of fresh air amid constantly rising insurance prices. Reviewed on: 27th September 2017

The Next Step

4
This is something that has been needed for a very long time. Especially for drivers who 'have' to commute to work via public transport but still need a car generally. Insuring something for road use when it gets 30% use out of the year should not be expensive. I look forward to the future. Reviewed on: 27th September 2017

Technology driving insurance

5
Tech driver pay as you go insurance. Handy for people who drive low mileage. Savings. Interest free monthly payments. Reviewed on: 27th September 2017

Great idea

3
Never tried it yet. But a great idea if the price is right. Reviewed on: 27th September 2017

Brilliant money saving insurance. Now that's innovative!

5
Excellent new product saving drivers money basing insurance costs on actual miles travelled. as someone who drives a maximum of 5,ooo miles a year this is brilliant and long overdue. Reviewed on: 27th September 2017

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