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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great Price Friendly Service

Honestly the competitive price caught my attention but the service has been great and a real result! Reviewed on: 18th August 2022

Highly recommended

Makes a lot of sense to only pay for when the car is mobile, especially for low mileage users. Reviewed on: 18th August 2022

Perfect company!

The amount I’ve save is incredible and there’s always a person at the end of the line if I neee them! Can’t fault ByMiles at all! Reviewed on: 18th August 2022

Fair deal

Great for people who does not drive much. Reviewed on: 18th August 2022

Good affordable car insurance

Affordable and do not charge a fortune to make admin changes like other insurers. It is also easy to contact their customer services. Reviewed on: 18th August 2022

Great price

I found this insurance the best. If you do short trips its the best insurance. Also price capping makes you not worry about big costs. Reviewed on: 18th August 2022

Best car insurance

Great communication and support from first contact until the last. Offer a variety and to me new inspirational car insurance cover. Reviewed on: 18th August 2022

Simple, easy & in your control

By Miles offers a great value alternative to the unpredictably subjective 'safe driving' plug-ins. It is easy to start, follow & control but I've yet to have much customer service experience - will see whether it matches up to the early promise! Reviewed on: 18th August 2022

Great value for money!

I'm a new by miles customer and so far I've received a great service. Setting up the tracker was easy however, the tracking can be a bit odd at times as it says parked mid journey, perhaps due to signal dropping or being idle in traffic. That said, the overall miles for a journey is still accurate. The fact that journey's are capped at 150 miles is also great value. I drove South Wales to Central London for a fiver!! If you drive less than 7k miles/year this type of insurance is a no-brainer. Customer service team have got back to me in a reasonable time if I've had questions. The only drawback so far is that there isn't the third party cover for other vehicles that you usually get with fully comp insurance as you're paying per mile used however, if you don't really need that extra then the savings per year are definitely worth sacrificing that element. Reviewed on: 18th August 2022

Pay as you drive.

Just what a lot of pensioners have been waiting for. A lot of pensioners don’t do an extreme amount of mileage and have had to pay higher premiums, I chose ByMiles and have no regrets as my mileage means lower cost at a time when fuel prices are high. Reviewed on: 18th August 2022

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