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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Modern approach to car insurance

Car insurance has always felt a bit archaic to me. Having to estimate my mileage feels so difficult. I love the BM approach to tracking, the data is really insightful and the whole product experience feels very modern and painless like a tech company. Love it. Reviewed on: 18th August 2022

Great customer service

Really quick to respond and makes the whole process easy. App is also a great way of monitoring my journeys and mileage. Reviewed on: 18th August 2022

Only pay for what you use!

I prefer this type of insurance! I don't use my car every day and it's mostly used as a runaround. It makes a lot of sense to just pay for what I use! Reviewed on: 18th August 2022

Professional

Always happy to help, always polite. Reviewed on: 18th August 2022

Good usage based cover with journey transparency

Automatic monthly debit very useful to spread costs. Additional tracking function to assist recovery in the event of theft Reviewed on: 18th August 2022

Recommend

Easy to use, suit my driving habits. Recommend. Reviewed on: 18th August 2022

Pragmatic and Useful

Simple, safe and reliable, I would recommend to friends and families Reviewed on: 18th August 2022

Very smooth and easy experince.

I found this insurance fair and the staff is really responsive. Reviewed on: 18th August 2022

Super easy to use app, saves me money, love it!

A great car insurance. Helps me know my mileage and am loving the app. Saves me money and am a very happy customer. Will definitely recommend to friends. Reviewed on: 18th August 2022

Most innovative company

Amazing customer service and cost effective insurance Reviewed on: 18th August 2022

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