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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Super cheap, friendly team, great service.

By miles are a fantastic company which offer the best prices for low mileage drivers and fantastic customer service to boot! I will not hesitate to use their insurance service again, and will continue to recommend them to friends, family, and colleagues. Reviewed on: 18th August 2022

Wish I'd found bymiles sooner!

Everything required was taken care of no fuss. There was a minor issue with set up(driver error), which was dealt with by customer support in an expedient and professional manner,aprox 5 minutes from start to finnish. The app works perfectly and required only actions that were possible for anyone with even the most basic tech skills,like me, a total caveman.the reports back for journeys taken were prompt and accurate too. I have so far,recommended bymiles to over four hundred people, and expect I will double that number by the end of the year. Thank you bymiles for helping me trust car insurance companies once again. Keep up the good work!!! M.Farmer. Reviewed on: 18th August 2022

Excellent price and easy to install

I was surprised how quick and easy it was to install the tracker and download and use the app. The price was excellent and it really makes me think about whether I need to use my car for shorter journeys which can only be a good thing in the long run. Reviewed on: 18th August 2022

Best car insurance ever!

Straight forward insurance that is affordable and would even save you money on days you don't drive your car. I have been driving for 7 years and By Miles is the best insurance company. Reviewed on: 18th August 2022

Sensible car insurance

Car insurance at a sensible price. My car is insured when parked and it makes sense to me that the bigger risk is when driving. So, the less I drive, the less I pay! Reviewed on: 18th August 2022

First class experience

Seemless. Reviewed on: 18th August 2022

Fantastic company

Excellent service and price. I highly recommend! Reviewed on: 18th August 2022

2nd Year

This is my 2nd year with By Miles and I have been very happy with my choice. My mileage is around 5000 a year which means I'm only paying for the miles I drive and not the days when the car sits on the drive. The app shows all the miles driven and the places visited so you're able to calculate the distance between A and B. Good, detailed information is always available. Reassuring to be covered by a reliable company. Reviewed on: 18th August 2022

Fantastic

Very easy to set up and great customer service Reviewed on: 18th August 2022

Low mileage user

I saw this company by miles on TV about car crime ,how a lady retrieved her car back after been stolen due to the tracker in the car.she also mentioned she did not use the car often doing very low miles a year. This caught my attention as my renewal for my insurance was due Even better I went on a comparison site and by miles was the cheapest quote by miles excuse the pun. Setting it up online was easy to follow. Instructions to fit tracker was sent which again is very simple to instal The App on my mobile let’s me know how much my journey cost each time & you see the route you have taken. As I said by miles has saved me a lot of money by Miles compared to other insurance companies. Reviewed on: 18th August 2022

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