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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022
Madonna Rogers 's avatar
Madonna Rogers

Great for infrequent drivers

5
By Miles is a fantastic concept which works really well for people, such as myself, who drive infrequently (I will be surprised if I do 3000 miles this year). The customer experience has been brilliant and it's super easy to use. I have recommended it to friends and family! Reviewed on: 18th August 2022
Kenny James's avatar
Kenny James

Great company

5
Love I only pay for what I use instead of overpaying insurance Reviewed on: 18th August 2022
Neeraj Shah 's avatar
Neeraj Shah

Excellent value for money. You pay for what you use. Simples !

5
Easy to install the App.Excellent journey details and actual costs shown. Outstanding balance also reported. Reviewed on: 18th August 2022
Steve.holmes30@hotmail.co.uk's avatar
[email protected]

Great all round

5
Excellent customer service - easy to use app, value for money insurance. Reviewed on: 18th August 2022
bradhackett@hotmail.com's avatar
[email protected]

Pay for what you drive

4
Easy and cozy. You only pay for what you ride. Reviewed on: 18th August 2022
saroj lawati's avatar
saroj lawati

Pay per mile

5
As a low mileage driver I am pleased that I can save money against higher mileage users Reviewed on: 18th August 2022
Alex McCluskey's avatar
Alex McCluskey

Great company

5
Great app. Easy to use. No messing. Just fit tracker and off you go. Reviewed on: 18th August 2022
David flear's avatar
David flear

Quick, efficient, easy and no fuss!

5
Correspondence has been super easy and prompt with a solution to every question that I had. Great customer care every time and seeing reduced rates every year is an added bonus with ‘By Miles’. Reviewed on: 18th August 2022
Trishana Singh's avatar
Trishana Singh

Easy and Fair Car Insurance

4
This is my second year insuring my car with By Miles and it couldn't have been simpler. I pay one annual fixed rate and then only pay for the mileage that I drive on a monthly basis. This works out well for me as I can actually save on costs and only pay for the mileage that I drive. I won't be changing providers anytime soon. Reviewed on: 18th August 2022
j2e humm's avatar
j2e humm

Great Insurance Company

5
I've been with By Miles for 3 years now and I'm quite happy especially with easy contact customer service. Whenever I have a question or issue, get answers and help in a few minutes via live chat. It's a great insurance company if you drive a few miles a day like me. It was also money saver during pandemic while we're in lockdown, not using the car and not paying while not driving. I hope they stay as good as they are. Reviewed on: 18th August 2022
Ahmet Yas 's avatar
Ahmet Yas

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