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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A new and better way to be insured

5
You get a free tracker, but they don't use your speed for their purposes. You can see all your journeys and how much it costs you Highly recommended Reviewed on: 18th August 2022

No complaints and cheapest insurance out there

5
No complaints and cheapest insurance out there. Easy to set up the device, takes 2 mins and then all good to do and the tracking is accurate, and being able to see your journey and the price it entails is a nice touch. I like them sending me a monthly summary of my driving too. Reviewed on: 18th August 2022

Very good online service

5
The online service is very good and hassle free. They get back to you very quick Reviewed on: 18th August 2022

Good value

5
Very convenient Very good communication and strongly recommend Reviewed on: 18th August 2022

Easy to use & smart way to insure your car

5
Easy to use & smart way to insure your car when you are a low mileage user. Encouraging to use the car less,to cycle & walk more. Reviewed on: 18th August 2022

Insurance Revolution

5
I was sceptical about signing up to this kind of insurance given I’ve never done it like this before but it’s been fantastic and I now recommend it to everyone! Not only am I really clear exactly how much I’m spending but it helps me to understand the impact I’m having in the environment through how many miles I drive. Great service and will defo be renewing! Reviewed on: 18th August 2022

Spot on

5
What I can say u pay a small amount up front and pay some more each month depending on how much u use ur car depends how much u spend its that easy highly recommend Reviewed on: 18th August 2022

Saving money from day 1

5
For low mileage drivers, there is no other option! I saved over 40-50% on my premium! Reviewed on: 18th August 2022

Affordable insurance for low mileage drivers

5
I drive maybe 50-70 miles a week which for me works out to around £3 which just goes to show how cheap it is to drive with this insurance company. I would definitely recommend them especially if you have just started driving and/or want to get you no claims up for a good price. The tracker as well that is installed only measure mileage not driving habits so you’re not penalised for driving bit rough here and there and it also tracks you car for you making it handy if you’ve forgotten where you’ve parked it it gets stolen and through the app it lets you run diagnostics on you car to check for any fault codes which is great and save you having to fork out more money to run these tests. Reviewed on: 18th August 2022

Very efficient and cheaper than the rest

5
Great customer service, everything is clearly outlined in the insurance policy, mileage is accurately numbered and most of all it’s cheaper than the fest! What more do you need?! Reviewed on: 18th August 2022