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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good so far

5
It works out alot cheaper if like me your not doing as many miles and don't rely on my car to commute. It is nice seeing how much its costing you after every journey and can persuade you to walk instead of jumping In the car. Reviewed on: 18th August 2022

Great insurance and price

5
Very easy to fit mileage tracker Great system Great pricing Reviewed on: 18th August 2022

Fantastic service, Fantastic price.

5
By Miles provides great cover at a fantastic price. It is fast and easy to update your information and policy too. Ive been with them for years and can't imagine using anyone else. Reviewed on: 18th August 2022

Great Value Car Insurance

5
If you don't drive a lot of miles each year, this policy will save you money. Plus an added feature, you can track your car if ever stolen. Reviewed on: 18th August 2022

Perfect for low mileage drivers

5
Why didn't I find By Miles before , it's perfect for me , a retired low mileage driver who only uses my car for pleasure and shopping. Reviewed on: 18th August 2022

No problems so far

4
Been with by miles for a few months and so far not had any issues with billing or customer services. The app is helpful to keep track of what you are spending each day and how much you will pay at the end of the month. Also helps you keep track of your milage for the month. Would recommend By miles to anyone who doesn't travel much and is over paying for their current car insurance. Reviewed on: 18th August 2022

Excellent for excellent people

5
This is really good option for those who drive less Definitely recommended. Reviewed on: 18th August 2022

The best deal I could have asked for!

5
The pay-by-mile strategy is genius! As my car is not used half the time while away at university this really was the best deal I could have asked for! Its also reassuring to know that you can top up the miles at any time. Finally - insurance that makes sense! Reviewed on: 18th August 2022

Great option for those who drive less

5
By Miles is a great option for those who drive less, the per mile structure saves me a lot of money monthly and I’ve already recommended the service to my friends Reviewed on: 18th August 2022

Very fair procing

5
I have a relatively high value car but I hardly ever drive it, so By Miles' pricing based on miles driven is perfect for me and is very fair. The set up and app are also very user friendly. Would recommend. Reviewed on: 18th August 2022