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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple

4
If you're not driving huge amounts, which has become especially important to me post pandemic (driving avg 4k miles a year with little commuting that could change any time) paying just for the miles that I do has been really useful. Reviewed on: 18th August 2022

Easy and Transparent

4
Set up was easy and pricing was very transparent Reviewed on: 18th August 2022

Low miler, big smiler :)

5
At last, an insurance company that rewards the Low mileage driver and has integrated a user first interface and experience. Such a brilliant concept and hopefully it encourages more people to drive less and save more! Reviewed on: 18th August 2022

Useful app

4
The app is modern and informative and helps me find what I need to Reviewed on: 18th August 2022

A very satisfied customer

5
Sooo pleased by miles recommended to me. A very fair cost. Very professional Reviewed on: 18th August 2022

Excellent

5
First time ever using this clever company, great value and easy installation. I will stick with this company Reviewed on: 18th August 2022

Cheap Insurance

5
By Miles is where you pay for what you use in car insurance. It's a great concept. So far the experience has been amazing. Super easy to get the cover and no hassle. Reviewed on: 18th August 2022

Best car insurance ever!

5
They are the best insurance provider I've ever had. They are really fair, always helpful. The online chat is great for sorting anything out within minutes. Highly recommended! Reviewed on: 18th August 2022

Excellent insurance services

5
Excellent insurance Very pleased with By Miles Reviewed on: 18th August 2022

Cheap

5
Cheapest Insurence by far and rewards you for driving less. In a time when fuel prices are up and cost of living is through the roof, this almost encourages me to stop making Unnecessary journeys. Reviewed on: 18th August 2022