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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The three L,s Low prices, low mileage, lovely people.

5
Having now retired I do approximately 3000 miles per year. Having a company like by miles, makes it possible to have a low-cost insurance who is extremely capable and trustworthy customer service. As this is my first year with them I can honestly give them a five star rating. I hope to renew my insurance year on year. Reviewed on: 16th August 2022
, mr and Mrs A Fogel's avatar
, mr and Mrs A Fogel

Fantastic insurer bymiles is

5
I have been at most ease with bymiles insurer and its been very cost efficient for me. Reviewed on: 16th August 2022
Ari's avatar
Ari

Flexible and cost effective - what's not to love?!

5
Since coming across ByMiles I honestly wonder why it's taken so long for insurance to be built this way! For too many years I'd been paying for insurance that I didn't "use" - the arbitrary 10k miles per annum number that I always signed up to in years gone by was more flawed than ever when Covid came along. I've moved to ByMiles and never looked back! Highly recommended! Reviewed on: 16th August 2022
Omar's avatar
Omar

Best insurers by miles

5
My sister recommended by miles to me and I’m so glad she did. Most months I don’t pay anything haha Reviewed on: 16th August 2022
Rae's avatar
Rae

Very informative

5
Interesting to know my mileage for individual journeys Reviewed on: 16th August 2022
Margaret Fletcher's avatar
Margaret Fletcher

Fair and Affordable

5
I feel this a very fair way to pay for car insurance, especially if you do a low annual mileage. I feel you are getting value for money. 10 out of 10 to whoever developed this scheme. Reviewed on: 16th August 2022
PhoenixSuzuki's avatar
PhoenixSuzuki

Good value for money. Staff very polite and helpful always

5
My experience has always been positive. They give good sound advice Reviewed on: 16th August 2022
Grace Remi Clarke's avatar
Grace Remi Clarke

Marjan

4
I’m happy with this company just is a bit expensive. Reviewed on: 16th August 2022
Mar Jan's avatar
Mar Jan

Excellent

5
Excellent service. Payment cheap. Everything there to hand Reviewed on: 16th August 2022
Leanne Bacchus 's avatar
Leanne Bacchus

Best car insurance

5
I recommend my friends and family Reviewed on: 16th August 2022
sheraz ahmed's avatar
sheraz ahmed

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