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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

no problem

3
call centre staff are ok but I have and I hope I never have to test them with a claim Reviewed on: 16th August 2022
Paul Brinsford's avatar
Paul Brinsford

Very fair

5
As a low mileage driver I appreciate knowing how much my mileage is costing on a monthly basis Reviewed on: 16th August 2022
BrendavButlrr's avatar
BrendavButlrr

Best insurance company to be with.

5
Since I have joined in best price, it has been an easy and pleasent experience so far when and where I needed them. Personally I will highly recommend it to the people who know their milage for the year. Reviewed on: 16th August 2022
Taufiq saeed's avatar
Taufiq saeed

It's very good

5
I'm so happy with ByMiles! I would recommend this type of insurance in By Miles to anyone! Reviewed on: 16th August 2022
Krzysztof 's avatar
Krzysztof

Great Innovative Scheme

5
Have saved a fortune so far compared to previous policies and like for like quotes at the time I chose By Miles. Simple to use and you can monitor your costs on a daily basis. The app works great with some fantastic features including car locator and vehicle health check. Have recommended to several others Reviewed on: 16th August 2022
K Semple's avatar
K Semple

Works for me -- mostly.

4
As one whose car spends most of its time sitting outside looking pretty, I was very pleased to discover how much I could save with By Miles. The tracker idea is great, but not foolproof: in my car (Renault Zoe) it isn't a good fit to the socket and is too close to the accelerator pedal, so that it periodically gets knocked or just disengages by itself. Another quibble is that when I let my son drive the car I still get charged for the mileage, even though he was using his own motor insurance for cover, so By Miles would not have been liable for any claims. Reviewed on: 16th August 2022
PhilDee's avatar
PhilDee

No words needed, 5 stars

5
Excellent, professional first class service, easy to set up and easy use, cannot recommended enough Reviewed on: 16th August 2022
Phil lower's avatar
Phil lower

Fantastic

5
Fantastic insurer bymiles is, i have always wanted these kind of insurance Reviewed on: 16th August 2022
Ari's avatar
Ari

There the best about, try them out

5
Fortunately I hav'nt had to make a claim yet, however with 61 years of insured motoring experience By Miles stands head and shoulders above the rest. The best bit is I have so far saved over £150. Reviewed on: 16th August 2022
Richard D's avatar
Richard D

Great new way to insure your car.

5
As a low mileage user it is ideal for me !! Reviewed on: 16th August 2022
phil david's avatar
phil david

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