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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurer in UK, best value for money

5
Amazing insurer, who look after their customers, you only pay for miles you drive. What an amazong concept... wish I had known of these guys before. Definitely highly recommend :) Reviewed on: 16th August 2022
Ali Mirza's avatar
Ali Mirza

Unique proposition

5
We don’t drive very much ever since the lockdowns and the ByMiles product was spot on - none of the other insurers really catered for anything leas than 5k miles per year. Reviewed on: 16th August 2022
Tom's avatar
Tom

ByMiles best insurance company

5
Easy and cheap insurance with a very good professinals in costumers service Reviewed on: 16th August 2022
Fernando Palma 's avatar
Fernando Palma

My By Miles review

4
A great, easy to deal with , straight forward insurance company, I would definitely recommend Reviewed on: 16th August 2022
Les Harknett's avatar
Les Harknett

Happy customer

5
Hassle free Kepped in the picture every month, makes me a happy customer!!! Reviewed on: 16th August 2022
Barry Smithson's avatar
Barry Smithson

Value

5
If you drive low mileage this is the insurance for you Reviewed on: 16th August 2022
JB's avatar
JB

Great insurance

5
They keep the price down buying charging you mileage you use. Good support and info. Also you get to speak to people Reviewed on: 16th August 2022
Mary's avatar
Mary

Staying on top of things

4
I use the recorded information delivered on my app monthly and it relieves me of the stress from accounting to the tax man. Absolutely wonderful. As a new driver I don don’t see myself signing up with anyone else. Pretty innovative for a car insurance. Reviewed on: 16th August 2022
L. Ratau's avatar
L. Ratau

Excellent insurance

4
A very fair insurance policy, that you pay for the miles you actually do Reviewed on: 16th August 2022
Liam's avatar
Liam

Simplicity itself

5
Simple to set up the insurance, simple and clear information and helpful simple instruction. No incomprehensible language in any documents. Above all, a car insurance to fit low milage drivers. Reviewed on: 16th August 2022
Selma Wakefield's avatar
Selma Wakefield

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