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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant concept

It’s a great experience paying by miles. Saves lot of money on annual basis. Reviewed on: 16th August 2022

Only spent what you use

Easy to install tracker with competent support. Excellent customer service with quick responses. Reviewed on: 16th August 2022

They're excellent

Really good idea using mileage to define your monthly payments Reviewed on: 16th August 2022

The Best!

I love By Miles insurance. It is so easy to track my mileage and not to mention the cost has meant that us as a family have more in our pocket for other things. The handy device helped me to diagnose a fault with my car, which I was able to sort out right away. The customer service is good too, I always get a helpful and prompt response to my query and I have recommended them to friends and family, who will also be joining as soon as they can. I'm so happy with them and plan to stay for years to come. Reviewed on: 16th August 2022

No Brainer

ByMiles is a no brainer if like me you don’t do much mileage it’s very economical……it’s perfect highly recommended! Reviewed on: 16th August 2022

Great company

Not had any claims, so cannot comment on that side of things, but I have saved a lot of money through using them and their pricing model. Thank you! Reviewed on: 16th August 2022

Cost effective, app user friendly and customer service very helpful

By Miles was the cheapest quote by far that I found when searching for Car Insurance. Not only that, but their app is very easy to use and straight forward. When I had an issue, their customer service team were super friendly and efficient. Can not fault them Reviewed on: 16th August 2022

Best insurance

Best insurance iv ever had very good app .the people who you talk too are very pleasant and try their very best to help you more if they can. Best by miles have saved me money by only charging for the miles that I have done Reviewed on: 16th August 2022

WOW!

Couldn’t believe I could save so much money! Reviewed on: 16th August 2022

Insurance costs

I recently had a breakdown that put my car off the road for over three weeks,result, it didn’t cost me a load of insurance money hat I didn’t use. To me who does limited mileage it’s the obvious way to pay. Reviewed on: 16th August 2022

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