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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

value for money

5
As an OAP I cover very few miles and no longer go on long journeys. By-Miles is the best value car insurance for me. I tell my friends to think about changing when their renewal is due. Reviewed on: 16th August 2022

Best insurance by far

5
So much easier and far fairer than other insurance companies Reviewed on: 16th August 2022

Simply the Best

5
I changed to By Miles in April because I only wanted to pay for miles that I used. I had a claim which was dealt with speedily and efficiently, changed the car, the new insurance was so simply to do on the app. I just love being kept informed about my car and costs on their lovely easy to use app, even tells me where the car is. Lovely Reviewed on: 16th August 2022

The best by miles xx

5
Brilliant being with you. Good value for price luv it. Reviewed on: 16th August 2022

Very user freindly

5
Very easy to use and I have saved. massive amount of money on my insurance since switching over Reviewed on: 16th August 2022

Super convenient and amazing customer service

5
Every issue I have had with bymiles has been sorted quickly and with a friendly member of staff in a very timely manner. If you don’t plan on doing many miles I cannot recommend them enough! Best insurer I have ever dealt with Reviewed on: 16th August 2022

Just so easy and understanding

5
I had a problem with my last insurance company after 11 years with them . I felt that thay was ripping me of with the new insurance quote . That was well over my last years payment So that's why I've changed company to people that understand. Reviewed on: 16th August 2022

Good insurance

5
25 years experience Driving license Reviewed on: 16th August 2022

Good company

5
Good and trust worthy company. I would recommend to friends and family. Reviewed on: 16th August 2022

Car insurance

4
Great for people with low mileages Reviewed on: 16th August 2022